to define, prioritize, translate and oversee new features and enhancements across multiple products to maximize customer success.... You have proven experience in an agile software development environment collaborating with engineering, customer success, support...
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management Achieve product... specialist knowledge and/or the integration of cross-functional processes (within your own area of expertise). * Provide thought...
with departments like Customer Success and Hardware Engineering to provide customers with a seamless service experience. Identify... and managing remote teams, emphasizing performance management, coaching, and team development. Customer Focus: Strong customer...
You Are Enterprise Growth Specialist: Proven success in targeting and acquiring enterprise accounts, ideally in SaaS or B2B environments...Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the...
- to medium- term issues (6-12 months) requiring specialist knowledge and/or the integration of cross-functional processes... with APIs, SQL. Strong sense of ownership along with customer focus. Enjoys working in a fast-paced environment Has excellent...
Process (ZSP) and Challenger Sales Approach to meet customer requirements, and individual/territorial sales targets. Success... such as procurement, departmental supervisors, and all key contributors to the customer’s success within their organization. Seek active...
for Technical Specialist / Business Systems Analyst to liaison between business stakeholders and internal engineering and architect... exceptional customer service. Proven ability to translate business requirements into technical specifications and deliver working...
for Technical Specialist / Business Systems Analyst to liaison between business stakeholders and internal engineering and architect... exceptional customer service. Proven ability to translate business requirements into technical specifications and deliver working...