: Monitor live operational performance, track agent adherence to schedules, and proactively address real-time staffing issues... and Canada, and has been used for more than 350,000 patients worldwide. The Operations Workforce Management Analyst reports...
in Doral, Fl. JOB SUMMARY The Workforce Analyst is responsible for optimizing the efficiency and effectiveness of call... and available at the right times to meet customer demand. The Workforce Analyst oversees forecasting, scheduling, and intraday performance...
. Experience: 2 years of call center experience in a WorkForce Management Real Time Analyst or Traffic Support role. Experience...Overview: InteLogix is seeking a Traffic Support Analyst/Real Time Analyst, onsite. In this role, you will manage...
. This company is hiring a Real Time Analyst for a contract position! Interested? Get more details below! Contract Duration: 6... What you will do as a Real Time Analyst: Monitor and manage real-time inbound call traffic within a call management system Monitor staff...
ability to contribute major new innovations to join us as a Senior Workforce Analyst. The ideal candidate will possess both an optimization... necessary support to scale up fellow team members across geographies To mentor and support Workforce Analysts and Real Time...
. This role focuses on forecasting, scheduling, and real-time monitoring of workforce needs while providing insights and strategic... in response to unexpected changes in workload or staffing. Real-Time Monitoring: Monitor daily operations to ensure adherence...