Designation: Quality Manager Location: Cebu Philippines Eligibility Criteria: Any Graduate/Postgraduate.... Monitor Site performance against key business metrics like Productivity, Accuracy, Project Baseline Targets, Quality Score, QC...
Onsite role Cebu City Qualifications: 5-10 years of experience as a QA Manager in the BPO industry (mandatory... skills. Responsibilities: Lead and manage a team of 15-30 quality analysts. Monitor agents for compliance with established...
as a Process Excellence Manager with demonstrated history of working in the outsourcing/offshoring industry (No Manufacturing... industry) . Experience in managing Quality/ Process Excellence initiatives for Large Engagements. Led / Driven Six Sigma...
as a Process Excellence Manager with demonstrated history of working in the outsourcing/offshoring industry (No Manufacturing... industry) . Experience in managing Quality/ Process Excellence initiatives for Large Engagements. Led / Driven Six Sigma...
Onsite Cebu City | With relocation Package Qualifications: 3 - 5 years of experience as a QA Manager in the BPO... Leadership: Lead and manage a team of 15-30 quality analysts. Compliance Monitoring: Ensure agents adhere to established...
Job Title: Quality Assurance Manager Location: Oakridge Business Park, A.S Fortuna Street, Banilad, Mandaue City, Cebu...), Consolacion and Mactan. Job Summary: We are seeking an experienced Quality Assurance Manager to join our team in Cebu. The...
Onsite Cebu City Qualifications: Has 5-10 years experience as QA Manager in a (BPO Industry is a must) Extensive... Responsibilities: Manage a team of 15-30 quality analysts. Monitor agents for compliance with established processes, policies...
Qualifications: Has 5-10 years experience as QA Manager in a (BPO Industry is a must) Extensive exposure to stakeholder... of 15-30 quality analysts. Monitor agents for compliance with established processes, policies and guidelines. Work with the...
be part of our team as Global Engineering Quality Manager . The mission of Global Engineering Quality Manager encompasses the... compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can...
Manager Onboarding/Offer Discussion Role Description This is a full-time on-site role for a Quality Assurance Manager. The... Quality Assurance Manager will be responsible for overseeing the quality control processes, identifying areas for improvement...
Overview The Quality Manager is responsible for managing the overall QA Operations for multiple programs... across all sites. Responsibilities Supervise Quality Supervisors and a team of Quality Analysts Provides developmental feedback...
system under test Develop and execute test plans, test cases, and test scripts to ensure high-quality software products... fixes and record results on the defect management tool Report test execution status accurately Inform test lead/test manager...
The In-Team Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company... and client's quality values and methodology. Responsibilities Monitoring of Calls - 15-30 calls per day Daily/weekly/monthly...
The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client...'s quality values and methodology. Responsibilities Monitoring of Calls - 15-30 calls per day Daily/weekly/monthly reports...
Overview The In-Team Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the... company and client’s quality values and methodology. Responsibilities Monitoring of Calls – 15-30 calls per day Daily...
WHAT YOU WILL DO The Quality Assurance Analyst will assist the Quality Assurance Manager in managing the Quality... Assurance operations through the effective execution of manufacturing standards, procedures at the set frequency. Quality...
company provides is fit for its purpose and meets client expectations. A corporate quality manager coordinates the activities...Training Quality Supervisor About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico...
on quality parameters and make changes whenever necessary in consultation with Operations and Process Manager - Defining the... feedback that would improve overall quality of performance - Participates in call calibrations, monitoring with client...
to the Quality and Compliance Manager and/or Head of Operational Quality Management the progress of conducted audits... Quality and Compliance Auditor (QCA) is responsible for executing the planned quality and compliance audits. The QCA...
system under test Develop and execute test plans, test cases, and test scripts to ensure high-quality software products... fixes and record results on the defect management tool Report test execution status accurately Inform test lead/test manager...