, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the... competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the...
etc.) and understanding of compliance regulatory requirement like PCI DSS, HIPAA, etc.- Expert Systems Thinking - Understanding of the Wipro... system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
Transition & Quality Head Strategy and Governance Functional Heads Transition Solution Review assumptions and commitments... knowledge of and mastery over technology domain that commands expert authority respect- Competent Business Knowledge...
queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the... competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
? knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...