- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the... competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
etc.) and understanding of compliance regulatory requirement like PCI DSS, HIPAA, etc.- Expert Systems Thinking - Understanding of the Wipro... system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
ITES/BPO industry - Expert Technical Knowledge - Knowledge of operational processes, quality certifications etc. in a BPO... delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...