to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental in understanding the test... and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus...
ITES/BPO industry - Expert Technical Knowledge - Knowledge of operational processes, quality certifications etc. in a BPO... delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
new or enhanced initiatives and responsible for delivery of high quality software solutions using agile methodology.... Responsible for leading a team of IT Professionals for the development and delivery of quality software solutions in a timely...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
. Proof and quality check projects. Maintain accurate and complete client files documenting specific requirements... marketing, and the Internet. Basic HTML skills. Enjoy delighting clients with exceptional service. Expert Excel skills...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the... competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
standard/ regular transitions Develop quality insights from multiple transitions to highlight trends and scenarios relative... initiative in DO&P Track and ensure the relevance and quality of training programs provided on Transition through the online...
, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the... and global trends within own ecosystem ? Expert Market Intelligence ? Deep specialized understanding of the ecosystem practice...