queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the... competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the... competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the...
high quality services to clients are applied and followed Identify potential SLA misses and escalate them according to the... with regards to quality management, risk management, security policies and procedures Track and follow up with relevant...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
ITES/BPO industry - Expert Technical Knowledge - Knowledge of operational processes, quality certifications etc. in a BPO... delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand...
to AVI-SPL's CAD standards and Core Values while delivering high-quality CAD deliverables. The ideal candidate..., ensuring a mix of various levels. · Support CAD Management as a Subject Matter Expert (SME) and escalation resource...
, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the... and global trends within own ecosystem - Expert Market Intelligence - Deep specialized understanding of the ecosystem practice...
, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding... etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
- knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels... or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental...
to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental in understanding the test... and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus...
& Operations manages quality of audit reports, intakes and responds to audit inquiries, manages the issues lifecycle, leads... improvement initiatives Support quality assurance review of final audit reports prior to issuance Support coordination...
as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner... competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves...
response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act... and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site...