flexibility they require to scale seasonally based on their market needs. Role Description As a Quality Assurance (QA) Analyst in... a BPO (Business Process Outsourcing) company, you will play a vital role in ensuring the quality of services delivered...
Quality Analyst, you will play a crucial role in ensuring the products and services we deliver meet the highest... standards of quality and reliability. You will be responsible for evaluating and testing our products and processes to identify...
team with Radius Global Solutions! As a Quality Analyst for the Bank Operations Quality Team, you will be responsible... monitoring process by oneself. Qualifications: International call monitoring experience as a Quality Analyst Knowledge...
--- POSITION TITLE: Project Management Analyst WORK SETUP: Hybrid OVERALL PURPOSE: The Program and Project Management Specialist... decision-making Collaborate with the COE enabling team from Insights & Intelligence, Quality, Workforce Management...
We are looking for Bid and Proposal Analyst for our client's team in Philippines. Mandatory Pre-requisites: Excellent... and quality materials Maintain accurate and up-to-date records of all project estimates, bids, and related documentation...
AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Project Management Analyst WORK SETUP: Hybrid... & Intelligence, Quality, Workforce Management, and Capability Development in creating initiatives for the COE cluster that is aligned...
/BUSINESS ANALYST Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow.... Conduct user acceptance testing (UAT), regression testing, and other quality assurance efforts to ensure that all features...
Improvement Plans as needed. Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI...) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process...
functions Collaborate and Work closely with colleagues within GFS (all processes) and business units, improve the quality... environment. BPO/Finance Shared Service experience is preferred Experience in business control is a plus. Experience in external...
basis. Liaise with Trainer on identifying Technical Upskilling of the Team. Liaise with QA Analyst on assessing Feedback... Quality based on the Team/Individual Technical knowledge. Job Types: Full-time, Fixed term Pay: Php23, 00 - Php30...
of continuous work experience as a customer service representative / Quality Analyst or related Industry Desired Industry Exposure... experience as a Quality Analyst/ Team Leader JOB SUMMARY: An Afterpay Customer Experience Executive will receive training...
metrics: CSAT, NPS, Service Level, TAT, Backlog, AHT, APT, Productivity, Utilization, Costs, Quality, etc. Scope... frontline staff, workforce management, quality & transaction monitoring, etc. Identify key opportunities through a data-driven...