Virtual Assistant Accounting Analyst Accountant Call Center Trainer Quality Assurance Specialist Medical Billing Specialist... BPO Company and receive a P20,000 signing bonus when you get hired (Terms and conditions apply). To know...
metrics: CSAT, NPS, Service Level, TAT, Backlog, AHT, APT, Productivity, Utilization, Costs, Quality, etc. Scope... frontline staff, workforce management, quality & transaction monitoring, etc. Identify key opportunities through a data-driven...