Summary of Work Activities and Responsibilities: Under the supervision of the Quality Management Head, the QA Analyst... Supervisor or authorized representative. Education and Experience Requirements: Graduate of any of the following courses...
Subordinates, etc. Junior Manual Quality Analysts Senior Manual Quality Analysts Automation Quality Analysts QA Team Leaders Head... sized projects. e. Reviews test cases and test scripts written by Junior Manual Quality Analyst. Make recommendations...
(preferably with experience as a BPO QA, Trainer, or Supervisor) Strong written communication skills, especially... by developing training programs, overseeing processes, and mentoring junior team members. Create, review, and update Standard...
(preferably with experience as a BPO QA, Trainer, or Supervisor) Strong written communication skills, especially... initiatives by developing training programs, overseeing processes, and mentoring junior team members. Create, review, and update...
or a related role. Training or coaching experience (e.g., former QA, Trainer, Supervisor in a BPO or insurance setup... sessions and provide coaching support to junior team members or trainers. Implement quality assurance checks to ensure...
/coaching experience (preferably former BPO QA, Trainer, or Supervisor). Proficiency in email communication. Strong problem..., and coaching junior trainers. Develop and update Standard Operating Procedures (SOPs) and training plans to ensure alignment...
and coaching experience (preferably former BPO QA, Trainer, or Supervisor). Proficiency in email communication. Strong problem... requirements. Conduct training by creating training plans, managing processes, and coaching junior trainers. Develop and update...