Manager: 3 years (Required) BPO IT: 5 years (Required) Language: * English (Required)...Job Title: Tech Support Manager Job Description: A Tech Support Manager plays a crucial role in both Information...
is an established operations success cadence, roles are clearly defined, KPIs and scorecards are established, etc. S/he will also ensure... effectiveness of the facilitated activities Who are we looking for Graduate of any 4-year course 6 years of experience in Operations...
our Marketing Manager and the Frontline Directors in various marketing and sales initiatives and daily operations. Key... smooth business operations. Project Management: Efficiently manage projects across all departments, aligning them...
Care AM/Manager, you will ensure the seamless operation of our customer care team. You will manage a team of customer... our customers. Reporting directly to the Senior Manager of the Customer Marketing team, you will play a crucial role in cultivating...
to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth... our dedication to supporting People First. What does an E-Learning Manager do Think of yourself as someone who will lead and mentor...
!). Requirements: The Role As the Customer Care AM/Manager, you will ensure the seamless operation of our customer care team... means to delight our customers. Reporting directly to the Senior Manager of the Customer Marketing team, you will play...
+ business community. Please do not contact the recruiter directly. Job Description Operations Associate Manager for Voice... across sphere of influence Operations Associate Manager for Content Moderation Accenture is a trusted, innovative, comprehensive...
the BPO industry) Excellent Client Management, Project Management and Presentation Skills with Executive Presence. Skills... of customer and sales operations. Understands BPO Industry, contact center SLAs/KPIs. Contact center experience and prior...
Reports to: CEO Direct Reports: Head of Operations, HR, Admin, Facilities, Project Management and IT Department... clients, and shall be the most senior BPO Operations Leader within Enshored given the Philippines' importance to global...
of operations procedures and protocols. ORGANISATIONALCHART: VP Head-Quality Manager-Quality -- Assistant Manager-Quality Sr...JOB PURPOSE: The Sr Quality Manager oversees and manages the full quality control cycle, designs quality management...
and systems is a plus. Project management experience is a plus. Knowledge of contact center operations in the BPO space...At Support Services Group we are looking for an experienced WFM Enablement Manager to oversee the WFM Enablement...
of contact center operations in the BPO space is beneficial. Strong problem-solving skills and a proactive mindset. Support Services...At Support Services Group we are looking for an experienced WFM Enablement Manager to oversee the WFM Enablement...
The HR Manager is primarily responsible for handling special HR projects and all HR operations and activities, ensuring... of work experience as an HR Manager, preferably in the IT/BPO industry and has a strong background in the following; (1...
: Five years of work experience as an HR Manager, preferably in the IT/BPO industry and has a strong background in the... following; (1) Job Evaluation, (2) Organizational Development, (3) Project Management of HRIS Mid-Senior Level / Manager Human...
Psychology preferred Experience: Five years of work experience as an HR Manager, preferably in the IT/BPO industry... to Psychology / Behavioral Science / Social Science or any related field Minimum of 5 years of experience as an HR Manager...
with operations to identify and address opportunities for meeting and exceeding SLAs, headcount commitments, shrinkage assumptions..., efficiency metrics, etc. Create detailed project plans including targeted improvements in performance and timelines to improve...
) Telephony Systems End point Security Group Policies Related experience in BPO environment is required Competencies: Project... and evaluates the operations of information systems and electronic data processing Creation of IT policies Develops and implements...
operations for assigned site including governance of productivity, data tracking, results monitoring, reporting, analysis... basis based on hiring plan Collaborate with internal and external partners such as recruitment operations, service delivery...
: Assessment of Training Needs: Performance trends and training needs analysis to help the project improve performance... with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related...
JOB SUMMARY The purpose of this position is to manage multiple functions of building operations and maintenance.... Manages capital projects. Prepares capital project and operating budget and variance reports. Manages vendor relationships...