a more trustworthy Internet. Come join us. Program Manager - Customer Escalations & PMO, APAC About the Team The Customer... PositionAs a Program Manager on our team, your primary responsibility is to successfully onboard strategic customer accounts onto...
with other programs. The Program Manager is also responsible for customer satisfaction and to some extent to the commercial growth... parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge) Handles customer escalations...
and driving customer satisfaction? We are seeking a Customer Experience Manager to lead and enhance our customer journey in the..., flexible customer journey. Reporting into the Retail Centre Manager, your duties and responsibilities will include...
environment needs to expand. The KSM works with the Program Manager to ensure that expansions are done in a manner that is cost... solutions Experience managing technical issue escalations to resolution High-tech customer subscription billing and invoicing...
warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs... etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational...
objections, de-escalations, and challenging calls professionally Taking ownership of customer outcomes and resolving complex... to over 600,000 Australians living with a disability. Reporting to the Operations Manager, you'll motivate, lead and develop...