daily operations of a call center team to ensure performance metrics are met. - Maintain updated knowledge of the Call... and corrections of calls monitored. - Monitor performance goals and objectives for the call center staff and complete daily...
goals of the program, and support the Program Manager in developing and refining policies and procedures for the project... as may be assigned by the Senior Program Manager - Comply and ensure program compliance with HIPAA privacy rules...
progressive project and/or program management experience, including managing a health care call center or nurse triage program... goals of the program, and support the Program Manager in developing and refining policies and procedures for the project...
client contact (not call center) and large or complex accounts Build relationships with clients (not individual members... account facing team responsible for developing client specific trend management strategies. Strategic relationship manager...
. Job Responsibilities: Serve as the Regional Sales Manager covering the center of the US with major emphasis on metro areas Chicago..., is looking to hire a Regional Sales Manager to support their National Distribution partners in the Midwest territory. The Regional Sales...