experience in technical support, product support, or a similar customer-facing technical role You have experience supporting B2B...About the team: As part of DataDome's European technical support team, you will have a direct impact and daily...
more about us here: The Job Position Overview: We are looking for a highly motivated and customer-centric Customer Service Agent... to join our team. As a Customer Service Agent, you will be the first point of contact for our customers, providing exceptional support...
via FCM Consulting and FCM Meetings & Events. About The Opportunity The L3 Support role will investigate & resolve level 3... Agent Workspace (Salesforce Service Cloud) and related technologies support cases within an agreed business SLA. Key Duties...
via FCM Consulting and FCM Meetings & Events. About The Opportunity The L3 Support role will investigate & resolve level 3... Agent Workspace (Salesforce Service Cloud) and related technologies support cases within an agreed business SLA. Key Duties...
and English to support a diverse range of client programs. In this role, you'll engage with customers via phone, chat... (spoken and written). Minimum 6 months of experience in voice, email, and chat support as a Spanish-speaking agent...
center agents across all product categories and related brands. Create comprehensive training materials and support programs..., training effectiveness, and CRM adoption, reporting insights to management. Collaborate with product, customer support...
What Success Looks Like In This Role Perform consistent monitoring on Service Desk agent interactions with End Users... abilities to drive agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions...
What Success Looks Like In This Role Perform consistent monitoring on Service Desk agent interactions with End Users... abilities to drive agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions...
standards of product quality. You will be successful in this role if you have: Minimum 2+ years of IT Service Desk Level 1...What Success Looks Like In This Role What success looks like in this role: Perform consistent monitoring on Service...
What Success Looks Like In This Role Perform consistent monitoring on Service Desk agent interactions with End Users... abilities to drive agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions...
What Success Looks Like In This Role Perform consistent monitoring on Service Desk agent interactions with End Users... abilities to drive agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions...
What Success Looks Like In This Role Perform consistent monitoring on Service Desk agent interactions with End Users... abilities to drive agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions...