of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr...: With our global footprint and hyper-growth, one of Snappr's top priorities is to offer an unparalleled level of support...
AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases.... The product portfolio includes SmartAssist - AI-first cloud contact center as a service (CCaaS), BankAssist - AI-powered...
agent coverage and make schedule adjustments as necessary Handles escalated issues impacting our clients. Focuses... to successfully accept change. Ability to promote and support change. Must exhibit excellent leadership, communication...
objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support and Implementations... reflect and instill the RealPage Promise for all Product Support employees. This member of the training team will act...
, learning progress, and certification of contact center agents and operations support staff. The trainer should be knowledgeable... to provide support for new hires on their first few weeks in production and is also responsible for the delivery of continuous...
development and new product lines Support the Program Manager to highlight operational risks and areas of improvement Manage the... and workflow improvements to enhance the team's efficiency Support agent escalations and manage according to established workflow...
, learning progress, and certification of contact center agents and operations support staff. The trainer should be knowledgeable... to provide support for new hires on their first few weeks in production and is also responsible for the delivery of continuous...
development and new product lines Support the Program Manager to highlight operational risks and areas of improvement Manage the... and workflow improvements to enhance the team's efficiency Support agent escalations and manage according to established workflow...
points for inbound, customer care billing, sales, and technical support interactions. They will serve as a subject matter... expert for the technical support process, provide actionable feedback, reporting, and process improvement recommendations...
and handle product recalls. Provide training to all employees and local agent(s) with regard to safety reporting, complaint...+You You will primarily be responsible for ensuring sound regulatory strategies for assigned products are formulated and executed to support...
and DevOps fundamentals, to provide top-notch support to Trend Micro&aposs customers. Upon completion, assist with product... to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital...
to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital... Increasing market share in the defined territory objectives of accounts and develop market strategies for each product...
use of Agent products For the Agent product demonstrate a strong command of the required technical skills, tools... contact center industry, and other contact center ecosystem topics. As a member of the CXone Services and Support organization...
to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital... information. Roles And Responsibilities Provides technical and non-technical support of Trend Micro products including concerns...
product technical support Phone sales experience is preferred Age Applicant must be 18 years old or above Education...Job Summary/ Overview Each agent must answer customers' inquiries about the account's different types of products...
to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital... information. Roles and Responsibilities: Provides technical and non-technical support of Trend Micro products including...
and DevOps fundamentals, to provide top-notch support to Trend Micro's customers. Upon completion, assist with product inquiries... to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital...
Responsibilities will include, but not be limited to: Drive the development of detailed offers leveraging product... and provide recommendations regularly to management to support our objective for continuous improvement Take an active role...
Primary Details Time Type: Full time Worker Type: Employee Build, administer, support and maintain Unified... routing to IVR/self-service and ancillary systems (WFM, real-time/historical reporting, agent performance and skills-based...