Duties: Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards. Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the servi...
Duties: Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management Perform regular inspections of laundry, public areas, and lodges...
Duties: Preventative maintenance: Performing routine checks and servicing on equipment to prevent breakdowns, including cleaning, lubrication, and adjustments. Inspections and assessments: Regularly examining building systems and equipme...
Duties: Generating revenue and cutting costs Controlling weekly orders Waste and Breakages Management Ensuring the kitchen works as a team Training new & current staff members and educating them on the menu Act as the Leader in the K...
list and recommending wine to guests. Ensure wine lists are updated. Staff recruitment & effective management (including...
Duties: Digital Marketing: Manage and update the website and ensure content is accurate, engaging, and aligned with brand guidelines. Create, schedule, and monitor posts across social media platforms, including Instagram, Facebook, and Li...
Duties: Provide professional, friendly and efficient first point of contact for all guests of the hotel ensuring that facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations. Handle multiple tas...
Duties: Client communication: Respond to inquiries from potential clients regarding room types, availability, pricing, packages, and event options. Proposal generation: Create customized proposals outlining details of the client's desire...
Duties: Greet customers, make, and confirm reservations, and manage waitstaff to ensure the highest possible standards of service. Welcomes guests in a warm and friendly manner, ascertains their dining preferences and needs, and determin...
Duties: Greeting customers Seating customers Passing out menus Taking phone calls Maintaining a waitlist Directing customers to coatrooms, restrooms, or a waiting area Relaying orders to the kitchen Notifying supervisors of large p...
Responsibilities: Greet guests and pour wines according to established wine tasting procedures Describe wines, winemaking techniques and winery history Suggests and sells wine, wine tasting experiences Answer questions and provide gene...
Duties: Manage staff and the Bar on a day-to-day basis ensuring that guest service is in accordance with hotel standards Ensure that all mise en place requirements are completed Ensuring that equipment is correctly managed Ensure suffi...
Duties: Serving food and drinks Interaction with guests Taking and placing orders for guests All preparation for next service, including cutlery and glassware for service Requirements: Grade 12 A formal qualification will be an ad...
Responsibilities: Staff Management: Supervising F&B staff. Scheduling staff to meet operational needs and ensure adequate coverage during peak hours. Performance evaluations, coaching, and disciplinary actions when necessary. Motivating a...
Duties: Create and update training materials and modules for various Food & Beverage roles, including servers, bartenders, and kitchen staff. Facilitate engaging and interactive training sessions, workshops, and hands-on demonstrations i...
Responsibilities: Preparing pastries, desserts and other baked goods Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high-quality food and service. Keeping your area of the kit...
Responsibilities: Maintain health, hygiene and safety requirements Have full knowledge of all menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Ensure that the a...
Duties: Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needs Training and quality control of the Restaurant staff & managing staff perfo...
Duties: Responsible for FOH duties and ensuring excellent guest relations Responsible for helping the restaurant meet service, sales, and profit objectives Supervising and directing associates in daily work activities Ensuring proper t...