alike. The Outlet Team Leader is concerned with the efficient and professional service of food and beverages within the... and procedures of Hilton. What will I be doing? As the Outlet Team Leader, you will be responsible for performing the following...
to make sure problems are resolvedsatisfactorily. § 协助餐厅经理达到月度和年度个人目标和餐厅营业收入。 Assiststhe Outlet Manager to achieve the...
1. 在服务期间积极收集客人及服务人员的反馈 2. 协助经理就如何改进对客服务达成共识并采取相应的行动 3. 以积极的态度从客人的投诉和建议，并在协助经理处理事件的过程中吸取经验 4. 在服务时间确保高效准确的传达客人的任何要求及需要 5. 主动的对待客人，满足客人任何合理的要求 6. 熟悉本部门希尔顿集团的服务标准 7. 能够按照服务标准对 其他员工的表现进行评估 8. 协助准备制定每位员工的排班表，及工作安排（考虑内部活动，客人入住率，特殊活动及产品促销等）...
Assists the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept...