RSG Brasil Headhunters São Paulo Client: International BPO Company Position: Operations Manager Key skills... as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup; Managed at least 80-100 staff...
Resolution, and related indicators. Experienced in BPO operations, with a solid understanding of contact center dynamics... We are hiring a CX BPO Coordinator to our Customer Experience team in São Paulo! In the CX team, our mission is to provide...
Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase... responsible for leading the team to perform policy, process & strategies localization, BPO quality management, Quality assurance...
across our LATAM team and beyond. Operations Coordination: Support BPO coordination across LATAM, ensuring clear communication... Project Manager role is key to enhancing customer experience, driving cross-functional collaboration, and fostering continuous...