delivery, providing relevant business insight to Operations partners, delivering timely needs analysis to Training partners... calls ..Have a deep knowledge and experience in BPO - cross functional experience a plus ..Manage projects from kickoff...
: Centris, Quezon City, Cubao, Quezon City, Makati Industry: BPO Industry (Banking and Financial Campaign) About the... years of experience as an Operations Team Leader. Minimum 1-2 years of experience as a Team Leader in US Banking Finance...
Qualifications Must have a Bachelor's Degree Must have 10 years of working experience in Operations management in BPO... customer experience through effective supervision of daily operations and personnel, contract compliance, resource optimization...
delivery, providing relevant business insight to Operations partners, delivering timely needs analysis to Training partners... their own calls **Have a deep knowledge and experience in BPO – cross functional experience a plus **Manage projects...
Experience - Good knowledge of customer and sales operations. Understands BPO Industry, contact center SLAs/KPIs. Contact center... to Accenture Operations Insights & Intelligence Director and to the Manila SDO Lead. The role is to deliver value to the company...
reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining... At least 2-3 years of work experience in the Contact Center / BPO industry At least 2-3 years of training or teaching experience...
Location: Centris, Quezon City / Cubao, Quezon City / Makati Industry: BPO (Banking and Financial) About the.... Required Qualifications: At least 3 years of experience as an Operations Team Leader. Minimum 1 year of experience as a Team Leader in...
Location: Centris, Quezon City / Cubao, Quezon City / Makati Industry: BPO (Banking and Financial) About the.... Required Qualifications: At least 3 years of experience as an Operations Team Leader. Minimum 1 year of experience as a Team Leader in...
Location: Centris, Quezon City / Cubao, Quezon City / Makati Industry: BPO (Banking and Financial) About the.... Required Qualifications: At least 3 years of experience as an Operations Team Leader. Minimum 1 year of experience as a Team Leader in...
. Communicate project progress, risks, issues, billing concerns, training, operations, technical, and quality in a transparent... project management; 1 year experience in the Contact Center / BPO / IT industry Proficient (C1) in English (written & verbal...
of a successful outcome within the program. Reports into the Dedicated Operations Manager and regularly updates them on team progress..., performance and issues. Works with Dedicated Operations Manager to ensure strategic and departmental objectives are adhered...
Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great... Work with Operations Lead to monitor, coach and manage teams' performance by setting clear objectives and develop them...
with all regulatory and quality assurance requirements. Collaborating with our Audit Training and Development manager to provide... comprehensive training and guidance to team members, enabling optimal performance. Overseeing team operations as part of the...
retention strategies, roll out initiatives, & provide support & assistance to operations and other support functions Participate... years experience in Compensation & Benefits At least 3 years experience as a supervisor/manager in the field Proven track...
performance indicators. This position reports to the Manager, AR. The role is based in Cebu, Philippines. Essential... to appropriately manager customer relationships) Partnering with related functions such as Sales, Customer Service and Customer Data...
operations efficiency of the company, especially involving that of our driver and merchant partners. Get To Know The Role As BPO... process outsourcing partners. You will report directly to the Senior Vendor Manager of Grab Support. You will be onsite...
performance indicators. This position reports to the Manager, AR. The role is based in Cebu, Philippines. Essential... to appropriately manager customer relationships) Partnering with related functions such as Sales, Customer Service and Customer Data...
, detailed, customer-oriented service to customers. Escalating when appropriate to direct manager and/or senior leaders. Keeping... Office Environment. Report daily to the Pasay office as required by the business or operations. This role will primarily...
& assistance to operations and other support functions; Participate in New Employee Orientation activities as subject matter... years experience as a supervisor/manager in the field Proven track record in developing & executing comprehensive Total...
is instrumental in bridging the gap between operational oversight and accounting expertise. This role supports the Operations Manager... to comprehend the complexities of assigned duties. Collaborate with the Operations Manager to create action plans that support team...