an amazing contact experience. This is a call center role. About Legacy Community Health Legacy Community Health is a premium...
. Consistently achieve KPI call center metrics such as Call Quality, Schedule Adherence, Schedule Conformance, Attendance... Skills Ability to deliver Customer Service Excellence, QA, Average Call Duration, productivity and attendance targets...
. Consistently achieve KPI call center metrics such as Call Quality, Schedule Adherence, Schedule Conformance, Attendance... Skills Ability to deliver Customer Service Excellence, QA, Average Call Duration, productivity and attendance targets...
Heating and Air Conditioning is searching for an upbeat, positive, and engaging person who enjoys working in a call center... is never ending. Call Center Specialists and Dispatchers are also responsible for: · Responding to general customer...
an amazing contact experience. This is a call center role. About Legacy Community Health Legacy Community Health is a premium...
interruptions. Works in collaboration with One-Call Center staff to meet customer needs for information, transfer coordination..., and direct admissions with minimal or no wait time, or call-transfer. Relates complete and pertinent information in verbal...
an amazing contact experience. This is a call center role. About Legacy Community Health Legacy Community Health is a premium...
Job Summary This is an on-call position with majority of the hours occurring during the months...
per shift. 2. Take complete messages. -- a. Uses Call Process and text templates in EHR b. Uses correct task titles for reason... of call. c. Sends tasks to correct bin. d. Includes accurate call back information. 3. Schedule appointments. – a. Uses...
with customers on items not able to be resolved on initial call. Meets personal and team target key performance indicators (KPIs... computer and internet, including typing skills, required. Minimum of one (1) year of experience in a call center, retail...
with customers on items not able to be resolved on initial call. Meets personal and team target key performance indicators (KPIs... computer and internet, including typing skills, required. Minimum of one (1) year of experience in a call center, retail...
with customers on items not able to be resolved on initial call. Meets personal and team target key performance indicators (KPIs... computer and internet, including typing skills, required. Minimum of one (1) year of experience in a call center, retail...
with customers on items not able to be resolved on initial call. Meets personal and team target key performance indicators (KPIs... computer and internet, including typing skills, required. Minimum of one (1) year of experience in a call center, retail...
supervisor or call center management review. Performs quality related coaching and feedback discussions with call center staff... and attendance to work. Follows Bank policy, procedures and guidelines. Knowledge, Skills & Abilities: * Knowledge of call center...
for agent supervisor or call center management review. Performs quality related coaching and feedback discussions with call... Knowledge of call center principles. Knowledge of general banking principles and/or financial services. Ability to communicate...
of Supervisor, Call Center, this position may engage in a variety of activities to serve IEHP members, including working as part... match Paid life insurance for employees Pet care insurance Key Responsibilities: * Assist Call Center to successfully...
per shift. 2. Take complete messages. -- a. Uses Call Process and text templates in EHR b. Uses correct task titles for reason... of call. c. Sends tasks to correct bin. d. Includes accurate call back information. 3. Schedule appointments. – a. Uses...
an amazing contact experience. This is a call center role. About Legacy Community Health Legacy Community Health is a premium...
Overview: Call Center Referral Specialists are integral in arranging for the smooth flow of patients into outpatient... services. The Call Center Team is the first introduction a patient has to our practice and every interaction with our patients...
on-call staff will document all calls into the hotline, and relay the information to the program manager via phone... or email. The on-call staff will report to the Basic Center program manager or designated supervisor. Respond to the hotline calls...