environments Collaborate with pre-sales teams to assess client needs, craft tailored solutions, and present proposals that align..., or Service Desk operations. Strong knowledge of ITIL frameworks, Service Desk solutions, ITSM & contact center platforms...
in knowledge management, process improvement, and client support operations, with expertise in implementing best practices... and evaluate the impact of implemented changes on Client Support operations. What We Expect Bachelor’s degree or equivalent...
million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims... commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1...