, Medallia or other similar conversation intelligence tools. Proven experience in leading workforce management (WFM) functions...
standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings...
. Proficiency in customer experience management tools and software. Knowledge of BFO (Salesforce) and Medallia is an advantage...
standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings...
correspondence and internal communications; Medallia Reports, Trip Advisor, Synergy input and Guest Alerts. Maintain Gift..., PowerPoint and Publisher) required. Knowledge of Opera, Delphi, Synergy, Medallia, OneStream preferred. The ability to work...
requirements and develop detailed test plans and test cases for the Medallia platform. Perform functional, regression..., and integration testing on Medallia survey forms, feedback mechanisms, and related components to ensure platform performance; Verify...
requirements and develop detailed test plans and test cases for the Medallia platform. Perform functional, regression..., and integration testing on Medallia survey forms, feedback mechanisms, and related components to ensure platform performance; Verify...
correspondence and internal communications; Medallia Reports, Trip Advisor, Synergy input and Guest Alerts. Maintain Gift..., Outlook, PowerPoint and Publisher) required. Knowledge of Opera, Delphi, Synergy, Medallia, OneStream preferred. The...
up on metrics with all franchisees – review Medallia, Service Check, OPS 360, RAVs. Ensure LTO materials are received...
as a point of escalation and be a final decision maker on WeWork policies and procedures to members. Monitor the Medallia...
to optimize revenue and occupancy levels. Review Medallia survey submissions and analyze data to support budget and service goals...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
is completed thoroughly and accurately. Monitor and follow up on all Medallia and online review comments related to front office.... Actively share reviews and Medallia scores with the Front Office team to create a culture of excellent service. Ensure overall...
of Medallia to ensure all members concerns are addressed in a timely manner Assists General Manager with bi-weekly payroll...
with: Digital advertising tools including Google and Liveramp, Google Analytics, Medallia, Cvent and Conductor, HTML/CSS, and sales...
of Medallia to ensure all members concerns are addressed in a timely manner Assists General Manager with bi-weekly payroll...
, NICE CXone, Medallia, Salesforce, Zen Desk, Live Agent, Genesys Cloud, Hootsuite, Gainsight, Chabot, reporting tools...