and other raising issue related to the company's products. To exceed customers expectation in terms of customer service & accurate...Job Responsibility Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks...
. Strong analytical skills, problem-solving abilities, and proficiency with customer service tools and CRM platforms are essential. The...-Requisites 3-5 years of experience in customer support, operations, or a related field. Experience managing customer service...
timely resolution. Step in when needed to perform manager callbacks to maintain a high standard of customer service. Guide... or Customer Service or BPO operation setting, of which at least 3 years of experience in managing a team of ( 10 people...
and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain... the agreed service levels to customers Establish work procedures and processes that support the company and departmental...
Assistant Manager and the customer service team. Communicate policies, updates, and changes from upper management to the team... America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product...
is currently recruiting for the position Customer Service Representative (Spanish Speaker). Responsibilities: Providing... customer services for international claims for the reimbursement of medical expenses for the unit's dedicated contracts...
feedback, coaching them to improve service quality, increase productivity, and to achieve customer satisfaction. Monitor OKR.... As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service...
feedback, coaching them to improve service quality, increase productivity, and to achieve customer satisfaction. Monitor OKR.... As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service...
world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for teams, providing feedback, coaching them to improve service quality, increase productivity, and to achieve customer...
are welcomed to apply Willing to work in rotational shift Willing to relocate to Penang Tanggungjawab Answer customer... inquiries over the phone, chat, and/or email Log customer interactions in our system for proper documentation Follow-up...
with local supporting dept to fulfill customer demand. For local produce items , work closely with logistic team to arrange... and post to customer side regularly. 2. Inventory review Review related inventory report and monitor slob consumption...
Communicating with customers through various channels.( WhatsApp& phone call) Process customer orders Track and updates customers... shipment status Responding promptly to customer inquiries, complaints, and feedback. Build and maintain strong customer...
Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly. Answering incoming...YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit...
Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly. Answering incoming...YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit...
Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly. Answering incoming...YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit...
Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly. Answering incoming...YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit...
Job Description : Handling complicated customer cases, manager call-back or crisis cases reported to high level... are able to handle crisis well Maintain a balance between company policy and customer benefit in decision making...
Job Description : Handling complicated customer cases, manager call-back or crisis cases reported to high level... are able to handle crisis well Maintain a balance between company policy and customer benefit in decision making...
requests. Input customer interaction, problems into the Customer Relationship Manager (CRM). Participate fully in the team... and suggests various product options that are available. Managing customer complaints and escalations. Managing of refunds...
task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders... (PO) Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs...