Job Description: An experienced people manager will lead a team of 8-10 Customer Success Managers (CSMs) within the... stakeholders and external clients, the manager will drive strong customer adoption, maximize retention, and support continuous...
Overview As an Assistant Manager, Customer Service, you will play a key role in overseeing and enhancing customer... service operations for the Middle East market (Dubai). Your focus will be on ensuring seamless customer experiences...
Operations & Player Support Manager to lead and optimize our global B2B/B2C customer and player support strategy. This role... And Responsibilities Strategic Player Support Leadership: Develop and optimize the overall B2B/B2C customer and player support strategy...
above and beyond for our customers, far exceeding expectations. The Service Delivery Manager is responsible for managing and monitoring Service Level... Science, Business IT or other relevant disciplines At least 2 to 3 years experience in customer success, service delivery...
About the job Manager, Customer Service Summary: The Customer Service Manager is responsible for overseeing... environment within the team. The Customer Service Manager plays a critical role in enhancing the overall customer experience...
Operations & Player Support Manager to lead and optimize our global B2B/B2C customer and player support strategy. This role... and Responsibilities: Strategic Player Support Leadership: Develop and optimize the overall B2B/B2C customer and player support strategy...
strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. Are you a dynamic... to ensure a smooth transition to life in Kuala Lumpur. The Manager of Customer Experience Group provides vision, leadership...
countries. Job Responsibilities Lead the development, construction, and continuous optimization of the customer service system... team. Manage the training, feedback collection, and troubleshooting processes related to the customer service system...
others work towards targets and develop their skills Customer service skills - Attentiveness, empathy, patience and consistency... risks/issues that may impede progress using stand ups/team meetings Assessing customer feedback and using your creativity...
strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. Are you a dynamic... a relocation package to ensure a smooth transition to life in Kuala Lumpur. The Manager of Customer Experience Group provides...
Position Summary: The incumbent will oversee the Oleochemicals customer service operations team and manage the end... the customer service operations team on their day-to-day functions and foster a positive and collaborative team...
and efficiency Qualifications Minimum Qualifications Proven experience in managing overseas customer service center delivery Well..., and organizational health Focus on user service experience by analyzing daily service data and user feedback to identify and improve...
indicators of the team, and building a professional customer service brand image. Devote efforts to the team&aposs goals.... Has more than 2 years of customer service team management experience, with a team size of more than 45 people. Possesses good...
indicators of the team, and building a professional customer service brand image. Devote efforts to the team's goals, planning... tolerance. Has more than 2 years of customer service team management experience, with a team size of more than 45 people...
Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Chinese Customer Service (Doj 21st Apr) in Kuala...-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-181b4706> Chinese Customer Service (Doj...
Mohon Kelayakan Required language(s): Simplified Mandarin & English Position Title: Customer Service...: Minimum SPM or secondary school education qualification with at least 1 year of customer service experience. Diploma...
reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work... contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service...
feedback, coaching them to improve service quality, increase productivity, and to achieve customer satisfaction. Monitor OKR.... As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service...
and written English and Native Persian . Proficient in MS Office. Customer service oriented preferably with at least 1 year... working experience in customer service. Display excellent communication, problem solving and people skills. Able to work...
reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work... contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service...