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Keywords: Manager, Customer Experience, Location: Kuala Lumpur

Page: 4

Customer Service Operation Manager- CapCut

and efficiency Qualifications Minimum Qualifications Proven experience in managing overseas customer service center delivery Well... best and most localized editing experience, to help users catch up with the trend and express themselves. About The Team The CapCut...

Location: Kuala Lumpur
Posted Date: 13 Jan 2025

Customer Service Operation Manager- CapCut

and efficiency Qualifications Minimum Qualifications - Proven experience in managing overseas customer service center delivery - Well... best and most localized editing experience, to help users catch up with the trend and express themselves. About the team The CapCut...

Location: Kuala Lumpur
Posted Date: 11 Jan 2025

Customer Service Manager

Job Responsibility Overseeing the daily operations of the customer service team, ensuring KPI's and service standards... and overall satisfaction to improve efficiency and enhance customer satisfaction. Resolve escalated issues promptly. Collaborate...

Location: Kuala Lumpur
Posted Date: 05 Jan 2025

Customer Service Manager

Job Responsibility Overseeing the daily operations of the customer service team, ensuring KPI's and service standards... and overall satisfaction to improve efficiency and enhance customer satisfaction. Resolve escalated issues promptly. Collaborate...

Location: Kuala Lumpur
Posted Date: 05 Jan 2025

Senior Manager, Customer Promise-Medical Reimbursement & Personal Accident

(and their functionalities / technicalities) and operational processes to ensure customer's enquiries are resolved in accordance with agreed... / technicalities) and operational processes to ensure customer's enquiries are resolved in accordance with agreed service levels. The...

Location: Kuala Lumpur
Posted Date: 05 Jan 2025

Lark APAC Customer Success Manager Intern - 2025 Start

impact - for ourselves, our company, and most importantly, the users we serve. Join us! About Lark CSM Team Our Customer.... About The Role We're excited to bring on a dynamic and motivated intern to support our expanding Customer Success team...

Location: Kuala Lumpur
Posted Date: 04 Jan 2025

Customer Service Manager

Mohon Kelayakan Proven experience minimum 5 years in customer service or similar leadership role in hotel/tourism.... Analytical mindset to interpret data & identify solutions. Ability to craft, coach & deliver training programs to customer...

Location: Kuala Lumpur
Posted Date: 04 Jan 2025

Customer Success Manager (SASE) MJ000118

from subscription to renewal. Provide insights into product value and user experience to improve customer satisfaction. 4. Strategic... to enhance the customer experience. Requirements: 1. SaaS Customer Management Expertise Proven experience in managing SaaS...

Location: Kuala Lumpur
Posted Date: 25 Dec 2024

Senior Manager, Customer Service

For In You: Bachelor's degree or relevant experience of at least 5 years of customer service operations & shared service background.... What You'll Be Doing: Overseas customer service day-to-day operations and responsible for service delivery metrics. To develop...

Company: OKX
Location: Kuala Lumpur
Posted Date: 01 Dec 2024

Senior Manager, Customer Service (Mandarin Speaker)

years of customer service team management experience, with a team size of more than 15 people. Possesses good business... various data indicators of the team, and building a professional customer service brand image. Devote efforts to the team...

Company: OKX
Location: Kuala Lumpur
Posted Date: 09 Nov 2024

PMO Manager - APAC Digital Customer Centricity & Regional Business IT

Company Description With over 100 years of experience, Sika is a specialty chemicals company with a globally leading...

Location: Kuala Lumpur
Posted Date: 26 Jan 2025

Workplace Experience Coordinator (shift basis & based in KLCC)

. About The Role The Workplace Experience Coordinator reports and supports the Workplace Experience Manager to manage clients... Management, or Customer Service) roles preferred. Prior customer service experience is highly preferred. Ability to comprehend...

Location: Kuala Lumpur
Posted Date: 19 Jan 2025

People Experience Team Lead

best that they can be and drive exceptional ResMed success. Let's talk about the team: The primary role of the People Experience Team... is to is to coach, mentor and lead a highly agile team of People Experience Associates and People Experience Associate Specialists...

Location: Kuala Lumpur
Posted Date: 15 Jan 2025

Customer Service Team Lead

. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... communities. TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations...

Location: Kuala Lumpur
Posted Date: 01 Feb 2025

Executive, Operations & Customer Service

in relationship building with the community’ Provide support to the Branch Manager/Customer Service and Operations Manager... working experience in financial institution or related field Possess customer interaction / cash handling / transaction...

Posted Date: 29 Jan 2025

Customer Service Representative (Korean Speaker)

Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly. Answering incoming...YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit...

Company: The Cigna Group
Location: Kuala Lumpur
Posted Date: 29 Jan 2025

Customer Service Officer - Night Shift

in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the... Customer Service Manager. Responsibilities: Provide timely, accurate, and quality responses to customers via various...

Company: PRISM+
Posted Date: 29 Jan 2025

Customer Service Representative (Korean Speaker)

Manager, Legal Advisor etc). An appropriate response is correct, clear, concise and customer-friendly. Answering incoming...YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit...

Company: Cigna
Location: Kuala Lumpur
Posted Date: 29 Jan 2025

Sr Executive - Personal Financial Services (Operations & Customer Service)

to the Branch Manager/Customer Service and Operations Manager to deliver the expected levels of customer service, cross... of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior...

Posted Date: 29 Jan 2025

Customer Success Specialist (Reservation Platform) -Taiwan Market

Job Responsibility Answer customer inquiries over the phone, chat, and/or email Log customer interactions in our system... for proper documentation Follow-up with customers as appropriate Review customer s account to identify and offer products...

Location: Kuala Lumpur
Posted Date: 28 Jan 2025