Job Description: What's this role about? Here's how you'll contribute: You'll do this by: Core Skills: Desired Skills: How we'd like you to lead: Advantage Zensar We are a technology consulting and services company with 11, ...
/ KPI and prepare minimal service disruption strategies. Incident Management Desk -End to end accountability of Major... Incidents (Sev0-Sev1 & Sev2 ) as well as Sev3 Incidents. Ensuring major incident process adhered to at all times with proactive...
potential. Title and Summary Manager Software Engineer (Full Stack) Overview Real-Time Payments (RTP) offer immediate... is looking for a Manager Software Engineer with proven experience in leading a squad, including coaching and mentoring. Are you: A self...
to fill the role of IT Service Delivery Manager. If you're eager to be part of a dynamic environment that fosters growth... operations from internal teams and 3rd party vendors including the AMS partner covering incident management, organisational...
The primary responsibility of the Inside Sales Manager (ISM) is to drive disciplined application of our Sales Process... Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report...
The primary responsibility of the Inside Sales Manager (ISM) is to drive disciplined application of our Sales Process... Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report...
. About the Role As a Senior Product Manager and Process Owner for ITSM you will be leading design, implementation, and adoption... of essential ITSM processes such as Incident Management, Request Management, Change Management, Problem Management...
in planning and resolution of service incident problems by implementing corrective action plans as discussed Collate data for the... of service level targets Make recommendations to the Service Delivery Manager of translating repeated non-standard requests...
. Has required knowledge on the SAFE /Agile methodology. Lead cross-functional major incident escalations to minimize service disruption...JOB DESCRIPTION Title: Cloud Operations Manager Location: India The Cloud Operations Manager is directly...
investment services, we serve institutions, individuals and private wealth clients in major markets worldwide. Our ambition... data oversight workflows, data incident resolution, and data platform quality improvement projects. Relentlessly improve...
to appropriate level. Provides issue resolution as and when required, uses the Service Manager application to record activities.... Provides feedback and updates to the Incident resolution support teams. Provides on call support within the on call structure...
to appropriate level. Provides issue resolution as and when required, uses the Service Manager application to record activities.... Provides feedback and updates to the Incident resolution support teams. Provides on call support within the on call structure...
) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders... within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents...
to appropriate level. Supports issue resolution as and when required, uses the Service Manager application to record activities.... Provides feedback and updates to the Incident resolution support teams. Provides on call support within the on call structure...
to appropriate level. Provides issue resolution as and when required, uses the Service Manager application to record activities.... Provides feedback and updates to the Incident resolution support teams. Provides on call support within the on call structure...
-production and pre-delivery checks for clients · Act upon the incident management process according to the formalized process... and any major global operational changes incl. communication, discussing technical questions around process, technical possibilities...
to appropriate level. Supports issue resolution as and when required, uses the Service Manager application to record activities.... Provides feedback and updates to the Incident resolution support teams. Provides on call support within the on call structure...
Business Divisions Group Functions Your role Do you have a knack for incident and change management...? Are you at your best when coordinating ,collaborating and supporting others? Do you like to interact? center point for monitoring, incident...
and Incident Management.Ability to multitask and work with functional consultants and client contacts as required.Excellent problem... databases and EBS-ERP databases.Good experience in writing Unix shell scripts.Expertise in all major versions of technology...
Business Divisions Group Functions Your role Do you have a knack for incident and change management... looking for someone like that to: be the center point for monitoring, incident, problem and change management across our global Data Center and Mission...