, or military experience At least 2 year of remote help desk support experience should have experience with Windows and Mac... both. Should have experience with Servicenow Ticketing tool. Fluent in English Mac Integration Basics Certificate or 1 year of equivalent Mac...
defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the... desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes...
: Help users complete provisioning and onboarding technology set-up Provide application support through remote access tools... of remote help desk support experience Mac Integration Basics Certificate or 1 + year of equivalent Mac support experience...
: Must have skills: - Help Desk support, Windows/ Mac, Servicenow, Ticketing Help users complete provisioning and onboarding technology... set-up Provide application support through remote access tools to resolve internal end user issues Top notch customer...
access tools to resolve internal end user issues Top notch customer focused support Utilize ServiceNow as the ticketing... support experience Fluent in English Mac Integration Basics Certificate or 1 + year of equivalent Mac support experience...