MSP Service Desk & Support Specialist Job Summary: We are seeking a Service Desk & Support Specialist... to join our Managed Service Provider (MSP) team. This role is responsible for providing technical support to clients, troubleshooting IT...
repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications..., extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having...
We are looking for an MSP (Managed Service Provider) Sales Account Executive, you will be responsible for driving new... satisfaction and retention through regular communication and exceptional service delivery. 3 Solution Selling: ◦ Understand...
as needed. Required Qualifications 2-3 years of experience in an IT service desk or similar role within an MSP environment. CompTIA A+ & Network... Job Summary We are seeking an experienced and customer-focused MSP IT Support Technician II to join our mission-driven team...
from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. Job Overview... ServiceNow solutions for our clients. You will leverage your extensive knowledge of IT service desk workflows and AI agents...
and ensure set SLA’s are met. Ensure Digital Service functions and escalations within MSP are handled within set SLA’s. Provide... to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe...