: Handling level 2/ level 3 technical support cases, working directly with Imperva customers, partners, Sales Engineers..., etc. Required Skills: Minimum 8 years of technical support experience working with networking technologies, network security, operating...
in a 2nd level technical support role; technical account management and consulting experience is a plus A wide...At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through...
both written and spoken is a must 1-2 years of experience in technical support Strong troubleshooting skills Excellent... work environment empowers our colleagues to reach their full potential. Job Description The First Level Support...
to): Provide high-level customer support with a focus on ownership and follow-through with every interaction. Serve as a tier 2... while managing ServiceDesk incidents and requests. This position involves tier 2 level troubleshooting of hardware, software...
support for level 1 (sometimes level 2) issues, troubleshoot hardware / software issues, research and implement effective... Analyst II . This position will be responsible for providing IT support across HFHI's global operation that includes three...
. Provide technical support to employees, resolving hardware and software issues. Manage user accounts and access rights...-up: 2 days per week in BGC office Join a team with a deeply collaborative culture - expect support, feedback...
with resolution of scheduling conflicts and issues Assisting our technical support staff by ensuring all service tickets...First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals...
met. Relationships Internally, interacts within the FAD, SDT and FSS, third-level support, business analysts, business process owners... relevant services. It also includes consultants when needed, in accordance with the service-level agreements (SLAs...
and provide technical support during system testing and user acceptance testing or other testing support as required to ensure... systems level for medium to complex systems or modules. Design the appropriate system solution to satisfy the defined...
specifications at the systems level for simple to minor systems or modules Develop or maintain, test and implement modules... plan during development and system testing and provide user acceptance testing or other testing support...
. Customer Care Director (Support Center Lead - MNL) Lead a team of Technical Support and Customer Care professionals providing... and Technical Support groups and provides strategy and direction for these Centers. Responsible for worldwide support delivery...
accordingly. You will work collaboratively within Security, PMO, IT leadership, and internal customers to establish the project... lifecycle of projects. You will support the execution of the overall security program strategy, utilizing change management...
networks that bring their breakthroughs to our doorsteps. VR, AI, IOT, 5G literally none of it would be possible without the... (GRCT) functional leads, as well as other internal teams to support Security Governance initiatives and projects. Primary...
, and robust well-being programs. What will you do as a System Analyst As a Systems Analyst, you will provide second-level support.... We are seeking a System Analyst to support Academic Global Sales by managing systems operations, data entry, cleansing, and analysis...
Job Description Role Purpose The purpose of the role is to provide effective technical support to the process... feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...
and performing Regular Risk Assessment at Corporate Level. Support on the FME-CDI-AP risk management program for the allocated areas... at corporate level. Conduct Audits at Country HQ and Clinics according to Corporate audit program. Perform necessary follow up...
a communication plan for the project and ensure alignment with overall communication plan of the LEAD UHC project. 2. Act as chief... activities with the technical teams. 4. Spearhead the design and implementation of specific advocacy activities to generate...
timely support to Technical Officers working directly with implementation sites. 7. Provide technical support...) in convergence sites are aligned with the principles of localization and health system strengthening. Likewise, s/he shall support...
which are integrated into existing Filipino health system. 2. Provide technical support to plan, implement, monitor, and ensure quality... managing multiple new programs as they are funded (in addition to the primary program) with support from program technical...
program for High-level officials in resource-limited settings Deliverable 2.1: Provide technical support in designing..., Strategy and Innovation (DSI) Group, the consultant will provide technical support to develop and implement innovative...