environment Experience in Nice Engage, IEX, Avaya, Genesys, IVR (Avaya Experience Portal) etc Experience in L3 Production... and administration for clients Voice Biometric (Nuance Security Suite) and IVR (Avaya Experience Portal) platforms Installation...
call flow from/ to internal PBX to Service providers o Manage Global UC Dial-plan allocation o Manage multiple network... infrastructure projects and L3 operational tasks concurrently. o Install, configure, and maintain voice and data networks related...