You Will Be Responsible For Escalating technical issues to the relevant parties when needed and following up till the issues are closed... in Computer Science, Engineering or related field. You have at least 2 years experience, ideally within a Helpdesk / Technical...
You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed... in Computer Science, Engineering or related field. You have at least 2 years experience, ideally within a Helpdesk / Technical...
A reputable MNC is looking to hire L2 Network Engineer (Network Deployment - Troubleshooting - Support) to provide... both onsite and remote technical support to clients. Responsible for supporting and maintaining network systems to ensure smooth...
perspective. Manage incident tickets and provide L1/L2 technical support via phone, email, remote or onsite. Analyze... interactions and support Passionate and have strong interest in technology Strong problem-solving skills and attention to detail...
the problem-solving process Direct unresolved issues to the next level of support personnel (GSD, IMC, L2, etc.) Provide... and resolution) Support team (L2/L3 and Global IT teams) for prompt recovery service and support to minimize any business disruption...
guidance and mentorship to L1 and L2 engineers Facilitate knowledge-sharing sessions, support skill development.... You will be leading the design, deployment and support of complex network solutions Act as a subject matter expert, providing strategic...