A reputable MNC is looking to hire L2 Network Engineer (Network Deployment - Troubleshooting - Support) to provide... both onsite and remote technical support to clients. Responsible for supporting and maintaining network systems to ensure smooth...
and Microsoft Cloud solution) from client perspective. Manage incident tickets and provide L1/L2 technical support via phone... for both spoken and written, Bahasa Malaysia is plus point. Have Good Communication Skills for client interactions and support...
Responsibilities Provides technical advice and support to Level 1 and 2 Engineers. Customer support on-site and off... (if required). Reviews and highlights project deployment risks. Conducts technical sharing with L1 and L2 engineers. Requirements Diploma...
Provide L2 support for troubleshooting to local teams Prepare and execute an annual plan to diagnose and improve the..., contractual service levels, and operational efficiency. The position also requires providing technical expertise, training...