-house support and responsible for working tickets of varying degree of difficulty on our service desk. Reports to Service... support on various support tickets to provide installation and support service for multiple customer networks. Primarily in...
-house support and responsible for working tickets of varying degree of difficulty on our service desk. Reports to Service... support on various support tickets to provide installation and support service for multiple customer networks. Primarily in...
for Managed Service Desk Clientele Delivery of Level 1 and 2 Managed IT, Network, Telco and (in scope) Application support... of Managed Service Desk Clientele and relevant internal activities on time, within the resources allocated and to a high level...
to ensure timely resolutions. Accurately record, update, and document all requests in the IT service desk system, maintaining... service. Must Haves Minimum 2-3 years of experience in IT support or a related field. Experience with IT service desk tools...
Must Haves 1+ years of Service Desk experience or related Active Directory - onboarding and offboarding M365 - Admin Center... Performance bonus Yearly bonus Experience: * Service Desk: 2 years (Required)...
We are looking for a Level 2 IT Help Desk to provide advanced technical support and guidance to our customers and internal staff... strongly preferred). 5+ years experience in a help desk or system administration role. Extensive knowledge and experience in...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position..., assign, close tickets logged in the IT Service Desk Query the User for all relevant information concerning the call made...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position... shifting schedules Immediate Joiners are preferred Open, log, prioritize, assign, close tickets logged in the IT Service Desk...
of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position Preferably 1-4 Yrs... Coordinates with Service desk staff in support of the end user hardware and software issues. Installs and configures software...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position... shifting schedules Immediate Joiners are preferred Open, log, prioritize, assign, close tickets logged in the IT Service Desk...
of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position Preferably 1-4 Yrs... Coordinates with Service desk staff in support of the end user hardware and software issues. Installs and configures software...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position... shifting schedules Immediate Joiners are preferred Open, log, prioritize, assign, close tickets logged in the IT Service Desk...
Service Desk L1 analyst role, being the first line of support is to provide a single point of contact for end-users... and is responsible for managing customer queries and performing simple troubleshooting. Service Desk L1 are the interface between the...
plans, rewards and incentive programs, monthly reporting, etc.) To work with Service Desk Team Leader, L1 & L2 Service Desk... experience with MS365/O365 to be considered for this role. As a L1 Service Desk Engineer (SDE) you're required to act...
, and all group employees (internal IT, with 17 positions). IT Service Desk Position we are opening is part of Corporate IT Department... a 24 hours service on weekdays. Within IT Department, IT Service Desk counts 15 administrators (7 in Europe, 4 in Manila, 4...
Service Desk L1 analyst role, being the first line of support is to provide a single point of contact for end-users... and is responsible for managing customer queries and performing simple troubleshooting. Service Desk L1 are the interface between the...
for non-prod environments, develop skills for that, not just L1 service desk. Triage reported incidents. Service management... for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor...
) What are we looking for? Skills Required: 3-5 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment... problem management process Collaborate with external partners to coordinate repair services for onsite desk equipment. When...
) What are we looking for? Skills Required: 3-5 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment... problem management process Collaborate with external partners to coordinate repair services for onsite desk equipment. When...
Service Desk Portal Support, develop and keep up-to-date internal knowledge base Set up and support Operational Systems (MS... supports business operations by helping teams utilize information systems to enhance efficiency. As a member of the IT Service...