perspective. Manage incident tickets and provide L1/L2 technical support via phone, email, remote or onsite. Analyze... interactions and support Passionate and have strong interest in technology Strong problem-solving skills and attention to detail...
candidates: Technical knowledge/expertise to support technical help related queries and trouble shooting. Technical.../troubleshooting knowledge of mobile operating systems (iOS, Android, Windows) Minimum 1-year experience in a L1 desk / tech support...
digital and advisory services. Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support Maximize... both standard and custom documentation to support onboarding and ongoing engagement. Lead weekly and daily communication touchpoints...
guidance and mentorship to L1 and L2 engineers Facilitate knowledge-sharing sessions, support skill development.... You will be leading the design, deployment and support of complex network solutions Act as a subject matter expert, providing strategic...
delivery and/or L1 support Maximize the return on investment from our software and services. Continuous Service Improvement... both standard and custom documentation to support onboarding and ongoing engagement. Lead weekly and daily communication...