Job Description: - Respond to and resolve support requests from users via phone, email, or in-person, delivering top.... - Troubleshoot and resolve technical issues related to operating systems, applications, and network connectivity. - Provide user...
and Microsoft Cloud solution) from client perspective. Manage incident tickets and provide L1/L2 technical support via phone... for both spoken and written, Bahasa Malaysia is plus point. Have Good Communication Skills for client interactions and support...
Responsibilities Provides technical advice and support to Level 1 and 2 Engineers. Customer support on-site and off... (if required). Reviews and highlights project deployment risks. Conducts technical sharing with L1 and L2 engineers. Requirements Diploma...
and contributing at a global level. As a global L1 support team we ensure the systems supporting the financial and planning processes... Support different business areas within Planning, Management, Reporting and/or Tax. Capture any new requirements from the...
digital and advisory services. Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support Maximize... both standard and custom documentation to support onboarding and ongoing engagement. Lead weekly and daily communication touchpoints...