years of experience in L1 Support Ability to write efficient and optimized SQL queries Knowledgeable in Azure Synapse/Asure...'s (Preferred) Experience: L1 Support: 2 years (Preferred) write efficient and optimized SQL queries: 2 years (Preferred) Azure...
and issues beyond the scope of L1 support Perform detailed analysis of execution logs, error messages, and other information... and its troubleshooting (with detailed Method of Procedure or MOP) to L1 Support Manage and resolve escalated tickets within defined service...
beyond the scope of L1 support Perform detailed analysis of execution logs, error messages, and other information related... (with detailed Method of Procedure or MOP) to L1 Support Manage and resolve escalated tickets within defined service level agreements...
without sacrificing your well-being. As a L1 Service Desk Technician , you'll be the frontline support for our client's customers, shaping... and contributing to the overall success of the team. Employment type: Full-time Shift: Shifting Work setup: Onsite (BGC, Taguig) Perks...
Job Description Role: L2 Service Desk Analyst - Voice Support Work Location: Taguig/ Makati Work Schedule: Shifting Schedule ( it can... be morning, mid or night shifts) Work Set Up: This 100% onsite/office reporting. SD L2 Responsibilities Handle Calls/Incidents...
: Onsite, Makati/Ortigas Code, Solve, Repeat: Your Daily Mission Technical Support Provide 1st-level technical assistance.... Collaborate with L1 and L2 teams to ensure anti-virus compliance for all desktop platforms. Provide secondary support for anti...