IT Service Desk Officer (Junior & Level 2 Officer) Overview: The IT Support Technician is responsible for providing... communication and interpersonal skills, including confident written and spoken English. Strong customer service orientation...
Service Desk) Experience escalating tickets internally while being the central contact point for the end-user... 10-11 and windows Server. With experience using (and maintaining) a help desk/ticketing system (such as Atlassian...