Junior Service Desk Analyst Your role At Allens, our business teams are also specialists in their field, using... Desk team includes: ad-hoc end user and desktop support via the Service Desk, through phone calls, emails or in person...
. Job Description As a Senior Service Desk Analyst, you will take on a 2IC-level role, providing both hands-on technical support and leadership... field; relevant certifications (e.g., ITIL, HDI, CompTIA A+) preferred. 3–5 years in IT support or service desk roles...