as required. Participate in incident response and investigation. Identification of improvements to current controls operations activities..., and working together with the various IT Operational Teams. Ability to use different security products in assisting investigation...
manner for additional investigation when appropriate. Work with telecommunications and service providers globally to ensure...
and investigation. Partner with relevant teams such as team members in Tokyo to ensure correct maintenance request is performed for card...
and existing client review in a timely manner Maintain accurate and complete records of all investigation and findings Ensure the... quality, accuracy and timeliness of each investigation and task and achieve the productivity target Able to handle volume...
& additional parties as required in a timely manner for additional investigation of complex incidents/problems when appropriate...
with crediting investigation (FETs) Drive merging of duplicate accounts and support with data Data Analysis and support for QBR...
based on investigation results; investigations could involve document/ call reviews, analyze client behaviors based...
various tools and channels to gather facts and submit case summary for timely escalation to investigation team or touchpoints...
Activities – Incident and Service Request: Perform diagnosis / investigation / troubleshooting/ enquiries. Perform...
Analyst Review high volume transactions data to identify potential fraudulent transactions and its root cause. Decision... for timely escalation to investigation team or touchpoints in accordance to prevailing Service Level Agreement. Collation...
investigation and resulting documentation in line with process and procedure, also to determine key issues, gaps and potential risks.... Effective communication with analyst on errors and follow up rectification. Conduct Training/QA sharing session and highlight...
Science & Data Analyst units to deliver and prioritise objectives. Plan, perform and schedule data extraction from source... gathering and analysis, showcase problem-solving and investigation abilities Good communication skills: written and verbal...
, investigation and restoration Monitor systems and trends to improve performance and prevent incidents Track and facilitate... proficiency in Service Request Management For Analyst - minimum of 3 years of experience in relevant related skills For Consultant...
L1 Analyst Key Responsibilities: 24/7 alert Dashboard Monitor Perform initial triaging of security alerts. Follow... Runbook to Perform the investigation. Escalate the alert to the SME team as required. Availability and Health check monitoring...