. We are looking for an experienced systems engineer to Administer and specialize in Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune... change, incident, and problem queues to meet and improve SLAs. You identify and delivers technical and process improvements...
proactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks trend analysis incident... and problem management coordinating incident management and service restoration capacity planning service level management...
JOB DESCRIPTION: The Application Support Engineering Team Manager role specializes in leading, maintaining... changes and certificate creation/renewals as scheduled Resolve production issues by leading Major Incident calls and engaging...
as Process Advisor for the Operations Technology Incident Response Process (OTIRP) Requirements: Bachelor’s degree in... but not required - Certified Information Systems Security Professional (CISSP), Certified Information Security Manager, (CISM), Certified...
Load Control officer at Doha on duty to ensure smooth and effective operation. Report any incident(s) and/or accident... incident(s) and/or accident(s) involving QAS resources as well as instance(s) of service lapse due to QAS, and detailed...
Department : Information Solutions Job Location : Manila, Philippines Reporting to: Regional IS Manager (Africa) Travel... an incident has been adequately resolved. Create help sheets, guides, and FAQ lists for end users - creating user guides...
Manager and ensure the guest experience centric culture is infused at all times and keep improving guest satisfaction Support... the Guest Experience Manager and ensure VIP guests’ experience meets expectations from pre-arrival to departure Work...
and approval of Laboratory Operations Manager Ensures compliance to the Group and national policies including but not limited... accordance with SGS Incident Reporting and Management requirements Efficiently uses all equipment, including safety equipment...
will involve developing and maintaining close working relationships with other process owners/managers, delivery manager/staff... Requirements: At least 1-2 years of Experience IT Service Management Working knowledge of Incident/Problem/Change Management...
relationships with other process owners/managers, delivery manager/staff, especially with the release and deployment lead... years of Experience in IT Operations and/or IT Service Management Working knowledge of Incident/Problem/Change Management...
organization' control environments. The HR Governance team acts as the Embedded Risk Manager to evaluate the inherent risk... communications. Incident Management: Acting as the central point of contact for HR incident management. Special Projects: Assist in...
Description : Reporting to the Manager of Global Technical Support, the Technical Support Engineer is responsible... and familiarity with Incident Response a plus Cofense is committed to equal employment opportunity. We will not discriminate...
organization' control environments. The HR Governance team will act as the Embedded Risk Manager to evaluate the inherent risk..., including maintenance and quality assurance of information provides for exams and audits. Incident Management: Supporting...
SecOps environment Perform incident response and internal investigations Support the Cyber Security Operations Manager... and cloud-based platforms. Reporting to the Cyber Security Operations Manager you will action and scale up responses to security...
. Other Duties: Other duties as directed by the reporting manager, ensuring alignment with the organisation's IT strategy..., is advantageous. Experience in handling incident and problem management processes. Experience documenting troubleshooting steps...
questions, and appropriately challenging them to ensure thorough issue understanding. Take ownership of each assigned incident... atmosphere. Requisition ID: 5175 Reporting into: Manager Technical Support Role Type: Individual Contributor About NICE NICE Ltd...
resilience. Our Vision: A world where organisations of all sizes have access to best-in-class cyber incident response... to compliance with our Leave Policy and the approval of their manager. Work-life balance - no scheduled internal meetings on Fridays...
support and maintenance of managed Datacom client applications through its lifecycle. This role includes day-to-day incident... and Service requests in a timely manner within Service level targets or better. Use the Service manager suite to keep requestors...
and optimize security controls. Incident Management and Resolution: Assume responsibility for handling sev1 and major incidents... Security Delivery Associate Manager Job Description: Client Relationship and Business Understanding: Develop and nurture...
includes day-to-day incident and problem management across multiple clients in the Application Management team. The Application... Service manager suite to keep requestors and stakeholders up to date. Knowledge and expertise of monitoring tools...