or technical specialists. Ticket Management: Create, update, and manage service tickets or incident records in the IT service...Position Description Job Responsibilities Your main responsibilities as Junior Consultant - Service Desk Analyst...
Editorial Helpdesk Analyst, Frontline Editorial Helpdesk As an Editorial Helpdesk Analyst at Reuters, you will be the... and customer trends and alerting. Manage high-severity incident swarming and communication for hot topics and high severity cases...
process. Safely acquire and preserve the integrity of cyber security data required for incident analysis to help determine the... updates, unassigned tickets, tasks, and incident investigation that needs to be continued by next shift will be communicated...
required for incident analysis to help determine whether further investigation is required. Level 1 Analyst will be responsible... in confirming that the incident is in fact a true positive requiring an investigation and potentially remediation or mitigation...
role is suited to someone who has strong Microsoft Purview DLP and Insider Risk Management (IRM) analyst experience. It...Requirements A minimum of 5 years of experience as a Senior Insider Threat Analyst / Senior DLP role in a global...
. Job Description: This request is for a Hyperion administrator / Support Analyst / Business Systems Analyst to support the SunLife Hyperion... application. Job Description: The Hyperion administrator/support analyst will use his/her knowledge of business objectives...
. ServiceNow Monitoring, Incident and Change management 11. Documentation and Reporting 12. Problem Management on recurring... Minimum of 2 years experience in providing support to customers using incident, requests, problem and change management...
. ServiceNow Monitoring, Incident and Change management 11. Documentation and Reporting 12. Problem Management on recurring... Minimum of 2 years experience in providing support to customers using incident, requests, problem and change management...
. ServiceNow Monitoring, Incident and Change management 11. Documentation and Reporting 12. Problem Management on recurring... Minimum of 2 years experience in providing support to customers using incident, requests, problem and change management...
to escalate unresolved issues to management Main Activities: Process scheduled production jobs through the IT computer... Manager Flexibility to work at other sites as required Ensure all policies, including Business Management System...
for service requests, incidents, problems, and change management. Incident Response: Participate in incident response activities... from firewalls, VPNs, IDS/IPS, and other network security tools. Incident Response and Management: Proficiency in leading...
ServiceNow) Should understand ITIL concepts for Production Support Should understand Incident Management, Service Request... to business needs Ability to work in multiple assignments with time management and result perspective Ability to work...
Experience Hire with actual experience in doing production support tasks. 2 years of relevant experience in Incident Management..., Change Management, Problem Management, Product Support/Application Development Responsibilities Incident Management...
support tasks. 3 years of relevant experience in Incident Management, Change Management, Problem Management, Product Support.../Application Development Responsibilities: Incident Management Problem Managemet Service Request fulfillment Job Category...
’s proprietary technologies. The role will entail hands-on investigation and issue resolution, incident management and being... statements is a plus. Experience in Incident, Problem Management: Incident tracking & reporting. Managing ticketed query...
) Scenarios Expertise in setting up PP master data, MRP, BOMs, routings, work centers/ resources, Planned order management...; planning and optimization Have strong analytical and troubleshooting skills in the areas of SAP Forecasting, Demand Management...
-related issues and provide timely resolutions. Manage IT Service Management (ITSM) processes, including Incident Management... ServiceNow). Should understand ITIL concepts for Production Support. Should understand Incident Management, Service Request...
-to-date status and information. Identifying critical issues and following the initial incident management bridge process. Manage...
Delivery leaders Participates in DXC/Client SLAs review Participates in DXC/Client incident review Participates...(s). Activities: Interface between the Service Management processes and the non-SM processes to improve delivery of services to the...
to escalate unresolved issues to management Main Activities: Process scheduled production jobs through the IT computer... Manager Flexibility to work at other sites as required Ensure all policies, including Business Management System...