Service Desk Analyst Location: Sao Paulo, Brazil Date Posted: 20th January 2025 In the words of one of our senior... is responsible for providing a single point of contact for all users of System1 IT services to report an incident, request or change...
possible and following up incidents through resolution Perform incident management process taking any necessary steps to restore service... working in an organization adopting Incident Management and IT operations best practices will be a strong asset Microsoft...
. - Coordinate with other IT teams to address and resolve system-wide issues. Incident Management: - Log and track incidents...Job Title Analista de Infra-Estrutura de TI SR Job Description Summary: The Deskside Support SR Analyst...