will be assigned as the X-Force Incident Response Deputy Lead for the APAC region. The position can be Bangkok/Philippines. In... and Responsibilities The X-Force Incident Response team (XFIR) helps IBM customers globally with their Digital Forensics and Incident...
will be assigned as the X-Force Incident Response Deputy Lead for the APAC region. The position can be Bangkok/Philippines. In...-based decisions. Track record of success in an incident management role using project management. Ability to lead teams...
best people for the job. The selected candidate will be assigned as the X-Force Incident Response lead OT lead for the APAC region... record of success in an incident management role using project management. Ability to lead teams comprised of customer staff...
best people for the job. The selected candidate will be assigned as the X-Force Incident Response lead OT lead for the APAC... record of success in an incident management role using project management. Ability to lead teams comprised of customer staff...
Head, Incident and Recovery Department Department: Incident and Recovery Department Division: Operations Division Group... Officer (CSO) Incident Management Officers (IMO) Problem Management Officers (PrMO) Job Summary Responsible for managing the...
Required Deliverables: Ensure all logged incidents are resolved within SLAs. Ensure all internal personnel involved in a service call work efficiently to meet SLAs. Ensure all customer communication within a service call is prompt, professi...
JOB DESCRIPTION The Incident Management Analyst is primarily responsible for troubleshooting and problem resolution... needs and limit impact to Clients during service interruptions. The IM must be able to lead an outage bridge by controlling...
and lead the incident bridge until the resolution of major or critical incidents; identifying and engaging with appropriate... with the IRG lead and reporting teams to deliver clear major or critical incident management metrics Qualifications The...
Experience Level: Minimum 8 - 15 years of Experience Job Description: As a Major Incident Manager - Lead... for all IT support. Job specification Incident Coordination: Lead and coordinate the response to major incidents, ensuring...
velocity support) Drive and lead the incident bridge until the resolution of major or critical incidents; identifying... facilitator Work with the IRG lead and reporting teams to deliver clear major or critical incident management metrics...
details of ongoing IT Service issues, validate them, setup and lead Triage calls with various Technology support leads. Promptly attends... Desk / IT Request and Incident Management Proficient on Windows/Windows Server/Linux/Unix/MSSQL/POSGRE/MySQL...
speed and reliability of response (high velocity support) Drive and lead the incident bridge until the resolution of major...) Act as a post incident review facilitator Work with the IRG lead and reporting teams to deliver clear major or critical...
speed and reliability of response (high velocity support) Drive and lead the incident bridge until the resolution of major...) Act as a post incident review facilitator Work with the IRG lead and reporting teams to deliver clear major or critical...
Improvement (CSI) initiatives. Lead and facilitate the major incident management (MIM) process, acting as a central point... of contact for all stakeholders involved in incidents. Coordinate incident response, communication, escalation, resolution, and post-incident reviews...
of opportunities to increase the speed and reliability of response (high velocity support) Drive and lead the incident bridge until the... process (also known as a postmortem) Act as a post incident review facilitator Work with the IRG lead and reporting teams...
: Incident Management & Coordination: Lead and coordinate the resolution of major incidents, ensuring prompt service restoration... prestigious University of Cambridge. We're looking for an Incident Management Senior Analyst to join our IT Service Management...
career opportunity that will light a fire within you. So, what's the role all about We're looking for an Incident Manager... the organization during high-impact events. How will you make an impact Lead technical teams during critical incidents...
their impact on our organization. The successful candidate will lead incident response efforts, coordinate with various IT teams..., and implement measures to prevent future incidents. Where you come in: Incident Response Leadership: You will lead the end-to-end...
speed and reliability of response (high velocity support) Drive and lead the incident bridge until the resolution of major...) Act as a post incident review facilitator Work with the IRG lead and reporting teams to deliver clear major or critical...
to increase the speed and reliability of response (high velocity support) Drive and lead the incident bridge until the resolution...) Act as a post incident review facilitator Work with the IRG lead and reporting teams to deliver clear major or critical...