on a large scale. Experience in ITIL and IT Service Management processes such as Incident Management, Event Management...
Title: Senior Incident Response Analyst (SOC) Location: Monterrey, N.L. Blue Yonder is seeking a “Hands-on” Senior... Incident Response Analyst (SOC) who would be responsible for threat detection, monitoring and Incident response...
Title: Senior Incident Response Analyst (SOC) Location: Monterrey, N.L. Blue Yonder is seeking a “Hands-on” Senior... Incident Response Analyst (SOC) who would be responsible for threat detection, monitoring and Incident response...
Management, Configuration Management, Problem Resolution, and Incident Tracking combined in general data warehouse and business...
Management, Configuration Management, Problem Resolution, and Incident Tracking combined in general data warehouse and business...
are a plus. Expertise in SAP AMS support projects: L2 / L3 support, incident management, CMMi (desired) Good understanding of business...
and contribute to improvement initiatives. Develop and contribute to knowledge base documentation for incident resolutions. Perform...
support of their SAP solution Support Globally without any region barrier on defect resolution Incident release management... Consultant will actively get involved and provide following services in scope of the engagement Incident Management Acceptance...
care support during go-live phase. This will require the associate to have good knowledge of the incident and problem...
include working on complex ServiceNow ITSM deployments (including Incident, Problem, Change, Service Catalogue, Knowledge...
. Continuous improvement in the reduction of MTTR. Oversee proper incident management and take on a lead role in managing severity...
threat and taking appropriate actions to mitigate and contain. Execute incident response procedures, including coordinating..., and experience with incident response procedures. Knowledge of cloud architecture and services an advantage. Strong analytical...
technologies and solutions Participate in the planning and execution of system upgrades and migrations Incident Support...
technical problems, track the incident resolution, and provide general user support onsite Assist with the installation...
, contributing to skill development. Incident Analysis: Investigate incidents, determine corrective actions, and ensure...
Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident...
in ITIL (Incident / Problem / Change management) practices. Incident management - Monitor for Automated/Manual alerts... or similar incident management systems. Proven track record of collaborating with engineering and development teams to resolve...
ServiceNow ITSM (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal) Some experience with Active Directory...
de Soporte (Incident /Problems) Administración de Proveedores Externos (Control de Actividades / Horas) Administración...