's responsibilities will include day to day hands on network and security operations management, service management, change management... teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service...
-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software...), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services...
's responsibilities will include day to day hands on network and security operations management, service management, change management... teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service...
., Product Management, Customer & Partner Excellence, Training & Certification). Solution Architect, Platform brings... architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology...
a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Senior Service Desk Associate... Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware...
Job Description: Strong understanding of IT service management (ITSM) processes, including change management..., incident management, and problem management. Proficiency in ServiceNow CMDB and discovery tools, with hands-on experience in...
Job Description: At least 5+ years of experience in ITSM, ITBM, ITOM Business Process Consulting, implementation in... ServiceNow, Architecture/Design / end to end platform roll out • Hands on experience in Service Mapping and CSDM / CMDB...
, and maintaining security compliance. Experience of using Kandji to manage Macs. Experience using ITSM tools such as Service... in records and information management, digital transformation services, data centers, asset lifecycle management...
software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years...
development, rapid prototyping, and DevOps) o Understanding and knowledge of IT service management (ITSM) and Information... medicines to those who need them, improve the understanding and management of disease, and give back to our communities through...
, configuration management and capacity Management. Exposure to Develop and maintain standard metrics for service performance... goals. In Operation management, handle ITSM via INC/CHG/ALERT/REQ as per defined SLAs. Should be open to work on 24x7...
-hours and weekend work as needed Familiarity with IT service management (ITSM) concepts and tools Experience working...’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents...
security compliance. ● Experience of using Kandji to manage Macs. ● Experience using ITSM tools such as Service now. ● Good... in records and information management, digital transformation services, data centers, asset lifecycle management...
with IT service management (ITSM) frameworks, such as ITIL, and experience with incident, problem, and change management... and to coordinate efforts with other teams to resolve issues and implement new solutions. IT Service Management Experience: Familiarity...
with IT service management (ITSM) frameworks, such as ITIL, and experience with incident, problem, and change management... and to coordinate efforts with other teams to resolve issues and implement new solutions. IT Service Management Experience: Familiarity...
with IT service management (ITSM) frameworks, such as ITIL, and experience with incident, problem, and change management... and to coordinate efforts with other teams to resolve issues and implement new solutions. IT Service Management Experience: Familiarity...
: 4+ Hands-on experience as ServiceNow Administrator. This includes CSM, ITSM, HR Service Delivery, ITAM, ITOM, SecOps... will mentor other ServiceNow Administrators to help them master the platform and provide continuous service improvements to the...
with IT service management (ITSM) frameworks, such as ITIL, and experience with incident, problem, and change management... and to coordinate efforts with other teams to resolve issues and implement new solutions. IT Service Management Experience: Familiarity...
for your individual contributions, and a variety of benefit options for you to choose from. MEET YOUR TEAM The S/4HANA Service... Engineering & Delivery department is responsible for the complete life cycle management (planning, productization and operations...
for your individual contributions, and a variety of benefit options for you to choose from. MEET YOUR TEAM The S/4HANA Service... Engineering & Delivery department is responsible for the complete life cycle management (planning, productization and operations...