Overview: At least 7+ years of experience in ITSM, ITBM, ITOM Business Process Consulting, implementation in... ServiceNow, Architecture/Design / end to end platform roll out ? Hands on experience in Service Mapping and CSDM / CMDB...
Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level... strategies to harness the benefits of their current technology or by integrating new enterprise systems. The Service...
to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries..., ACL modifications, file system management, root & OS Experience in Server Management, with the help of the tool provided...
Job Description: At least 7+ years of experience in ITSM, ITBM, ITOM Business Process Consulting, implementation in... ServiceNow, Architecture/Design / end to end platform roll out ? Hands on experience in Service Mapping and CSDM / CMDB...
. This is a client facing role and hence should have strong communication skills. Some Production Support experiance on ITSM projects..., SLA management, Monitoring KPIs, Problem management, Incident management, workarounds) Develop, enhance, document...
of ITIL / ITSM with experience in ticketing (Service Now Why SA Technologies Inc.? Empowering Work Environment: A Great... Compliance and vulnerability management Willing to work 24*7 shifts High accountability for results Understanding...
business pertinent to ServiceNow ITSM and HR Service Delivery. Good troubleshooting skills with the ability to assist in... Required: Minimum of 4 years of experience with ServiceNow and Overall Service Management Requires 3 years of ServiceNow platform...
Exchange , Ping Federate or similar a plus Prior experience working within Information Technology Service Management (ITSM.... Process Improvement Analyst to join our Identity Access Management (IAM) team, acting as a key facilitator, working closely...
Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Manager... technology capabilities, including business intelligence, data management, and data assurance that help our clients drive...
Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior... of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients...
software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years...
software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years...
etc.) and firewall-related issues while providing excellent customer service according to priorities based on business impact and urgency... Service Desk You conduct latency optimization testing identifying breakages and recommends solutions You support a secured...
Management team Documentation: Develop technical design documentation outlining solution architecture, workflows, data models... experience. Minimum Experience Requirements: 6+ Hands-on experience with ServiceNow development. This includes CSM, ITSM, HR...
Requirements : Problem Management ITSM Process ITIL Process Problem Coordinator IT Process Coordinator Problem Management...Responsibilities : Open Position-ITSM Problem Manager-IT and IT Infrastructure Experience-4-6Years Location...
Procedures), management of IT Changes as per well-defined ITIL processes, as implemented in the ITSM system (ServiceNow... (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B...
Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root... troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work shifts...
a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Senior Service Desk Associate... Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware...
_ToolAdministration-ITSM->ServiceNow-ITOM Educational Requirements : Bachelor of Engineering Service Line : Cloud... management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills...
., Product Management, Customer & Partner Excellence, Training & Certification). Solution Architect, Platform brings... architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology...