Governance Manager, you will be responsible for overseeing and ensuring the effective governance and management of IT services... restoration and resolution deadlines. to assist the Service Delivery Manager / Operations Manager on ITSM processes Make...
positive impact and a sustainable future for all. As an ITSM Service Governance Manager, you will be responsible... Manager / Operations Manager on ITSM processes Make an Impact by Incident Management Point of contact for notification...
and improve team performance, providing coaching and performance management. Governance Management To coordinate resources... years of ITSM Management Knowledge of ISO9001 and ISO20000 Experience in Incident and Change Management...
of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process... and best practices such as ISO/IEC 27001, SOC 2, and NIST. Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS...
NTU is seeking a dynamic and experienced Manager to lead and drive IT Service Management (ITSM) initiatives in... an effective ITSM framework, ensuring ongoing improvement and compliance with ISO 20000 standards. This role requires...
manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100... ITSM processes and delivery of IT services in ESM to ensure compliance with ITIL best practices Monitor and manage the...
and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic... of various tools on-prem/ cloud, including but not limited to: Microsoft Endpoint Configuration Manager Microsoft SQL...
Who we’re looking for Reporting to the IT Manager – Service Management APAC, the responsibility of the Service... Service Management principles across the APAC region. The role will primarily cover a range of ITSM processes...