enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint... management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the...
do: Own EITSM processes and areas: Incident Management, Change Management, Request Fulfillment, Problem Management, Knowledge...Responsibilities We are hiring a Enterprise IT Service Management (EITSM) Manager leads the development...
with SOC team on incident response, log analysis, and active defense Drive vulnerability management through automated... monitoring and management Perform configuration management for network, servers and workstations Implement system changes...
for provisioning, management and operations of various IT services including their software, systems and processes, which includes ITSM... processes like release, change, incident and problem management. You are also responsible for developing, managing and operating...
and Terminal Services Will be required to perform incident management functions which include Incident trending and prioritization... is looking for a Systems Analyst to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management...
Architect with deep expertise in IT Service Management (ITSM), IT Asset Management and IT Operations. This individual..., configuration management, incident management, change management, problem management, event management, and tool integrations. The...
) Experience with ServiceNow ITSM Previous experience with financial management of a program. Previous experience using...Senior Program Manager (IT Operations) Job Category: Project and Program Management Time Type: Full time...
groups Experience with multiple ServiceNow modules, ITSM and CSM a plus Experience with Incident Management, Change..., strong solutioning capabilities, cross-functional collaboration, and effective stakeholder management, ensuring alignment between the...
-based incident, problem and change management Common scripting languages (Python, Bash, PowerShell, etc.) or SQL SIEM... areas to include: Defense-in-depth, intelligence-driven strategies, vulnerability management, incident management, attack...
and optimizing ServiceNow solutions for our clients. Your expertise in ServiceNow SecOps (Security Incident Response, Vulnerability... SecOps implementation efforts. Capture the right details needed to enable SecOps capabilities such as security incident...
and provide resolution Internal and external ticketing systems for ITIL-based incident, problem and change management Common... and operating NextGen SOC processes as required Assist in NextGen SOC program management, service delivery model and strategy...
framework Can able to define and/or re-engineer the processes (such as incident management, change management... these qualities. Cyber Managed Services - Service Delivery Center - IAM (Identity and Access Management) - Senior Manager...
, reports and optimizes service desk management (ITSM) for areas responsible in relation to Incident, Requests, Problems... Incident Management (MIM) · Information Technology Infrastructure Library (ITIL) certification in IT Service Management...
. Experience migrating individual ITSM products (Incident Management, CMDB, Change Management, and Request Management... advanced scripting of each (including CMS/Service Portal and ITSM) Support in the development of use cases and testing...
/Administrator IT Service Management (ITSM) Consultant Keywords IT Service Management (ITSM) Workflow Automation ServiceNow... Configuration Platform Customization Incident Management Legal Disclaimer: Cherokee Federal is an equal opportunity employer...
direction, oversight, and value measurements for services provided by our MSP for ITSM service processes, Major Incident, Change... Service Management (ITSM) platform (ServiceNow). Ensure the ITSM platform is secure, prioritize break/fix and enhancement...
to service incidents as part of an on-call rotation. Leverage configuration management tools for infrastructure in a hybrid... cloud model. Support Service Operations including incident, problem, change, and request fulfillment. Monitor, administer...
to service incidents as part of an on-call rotation. Leverage configuration management tools for infrastructure in a hybrid... cloud model. Support Service Operations including incident, problem, change, and request fulfillment. Monitor, administer...
background to guide troubleshooting and incident management of technicians as necessary Manage staff schedules to ensure... for communicating status of operations Resolve escalations and complex issues in a timely and efficient manner Inform management...
process optimization, ROI, and innovation. Provide technical mentorship, incident management, and knowledge sharing..., ITSM, troubleshooting, configuration, operations systems, database, messaging, API, system integration, testing, release...