is ideal. Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal. Configuration... environments. Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...'s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service... offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration...
expectations. Through the incident & problem management process owner, conduct root cause analysis/post mortem meetings... Major Incident Management function. Through the change management process owner, manage and drive the change management...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...'s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
including alert monitoring, threat detection, incident response, security infrastructure management, and system and architecture... demands knowledge of security ecosystems (ex. SIEM, SOAR, ITSM, EDR, IPS/IDS, Active Directory, DNS, IAM/PAM...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...'s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
, risk management, and compliance frameworks Proficiency in using ITSM software for IT service management processes... the IT team, and technology initiatives. The IT Manager will be instrumental in leveraging Jira Service Management (JSM...
. Experience integrating 3rd party measurement, monitoring, incident management, and reporting software with ServiceNow... with the following ServiceNow Products: ITSM, CMDB, PPM, FSM, CSM, AppDev Engine preferred. Scripting in various areas...
Office, Project, Visio, Outlook) and endpoint management tools. Log and route service requests and incidents in an incident... management system. Provide a high level of customer service to end users on a daily basis. Provide technical expertise related...
in management and monitor the IT infrastructure applications, overseeing incident and problem management. Drive continuous... ITSM tools and methodologies to enhance service quality and customer satisfaction. Additionally, this role involves...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...'s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
infrastructure and services. Provide support for incident management and disaster recovery Skills: Expertise in cloud computing...) Understanding and knowledge of IT service management (ITSM) and information technology infrastructure library (ITIL) Hands...
including alert monitoring, threat detection, incident response, security infrastructure management, and system and architecture.... This role demands knowledge of security ecosystems (ex. SIEM, SOAR, ITSM, EDR, IPS/IDS, Active Directory, DNS, IAM/PAM...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...’s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...'s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
management of IT incidents and problems within our organization. This strategic role includes ownership of CMDB, ITIL Incident... involves managing a small team through the escalation process, systems outage management, incident/problem management, root...
Portal (HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident...'s capabilities Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC...
. Incident Resolution: Lead local incident and problem management efforts, minimizing impact on business operations. Facilitate... and equipped to provide excellent support. Service Management: Manage the delivery of IT support services, ensuring adherence...
quality standards and customer expectations. Through the incident & problem management process owner, conduct root cause... including the incorporation of the Major Incident Management function. Through the change management process owner, manage...