Manager of ECS PM PCoE team, he/she ensures the organizational orchestration of the partners' delivery procedures into the SAP... teams at SAP Understand the processes involved and support in process improvements Responsible to devise innovative...
Manager of ECS PM PCoE team, he/she ensures the organizational orchestration of the partners’ delivery procedures into the SAP... teams at SAP Understand the processes involved and support in process improvements Responsible to devise innovative...
and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge... with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3...
Platform) At least one SAP RISE Project Good understanding on the ITIL process related to ticketing (remedy/servicenow..., and administer the full suite of SAP products including S/4 HANA, ECC, Solution Manager, S/4, CRM, BW-BI (BOBJ), SCM, SAP Portal/Web...
as an escalation point for virtual service manager, thereby ensuring minimum service level breaches Proactive root cause analysis... bucket through various process enhancement thereby increasing incremental revenue from the existing base. Build...
(System Center Configuration Manager): Proficiency in SCCM for software distribution, patch management, and endpoint... and server issues, including reporting and asset management. Intune (Microsoft Endpoint Manager): Experience managing mobile...
Service Desk Manager to oversee our IT service desk operations 24/7 at the Global Service Centre. The ideal candidate... service desk performance including complaints and plaudits. Process Improvement and Compliance: Develop, document...
that all infrastructure systems meet the company's current and future needs. This position reports to the Service Line Manager of Enterprise... with the Network Team Experience deploying and managing IT ITIL and security technologies Strong customer facing skills...
and we offer fulfilling careers. Job Description REPORTING TO: GSC Network Manager - IT GEOGRAPHICAL REPORTING LOCATION: Bangalore... through (Meraki / Aruba / Aero Hive etc.) Well versed with ITIL framework to support business operations as per defined SLA...
operations team reporting to Shift Manager. Job Responsibilities: Lead a daily support team shift as a key member of the... are accurately completed within SLAs. Manage escalation of critical customer issues. Serve as Incident Manager for Major Incidents...
with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team... closed Outputs Expected: Monitoring: * Understand Priority and Severity based on ITIL practice. Understand agreed SLA...
, configuration, integration and administration of security technologies Demonstrate experience around ITIL or Key process-oriented... Type Stakeholder Identification Purpose of Interaction Internal Program Manager/Director Regular reporting & updates...
Advanced understanding of ITSM Framework (ITIL). ITIL Foundations certified required Must have relevant licenses... A lot of growing possibilities A strong HR and training policy to develop your skills Work life balance. The recruitment process...
and standards. The role serves as the process owner of all activities related to the availability, integrity and confidentiality... Security Professional (CISSP), Certified Chief Information Security Office (CCISO), Certified Information Security Manager...
, architectural diagram & process diagram of ManageEngine ServiceDesk Plus tool Candidate should have good understanding of ITIL... integrations for ManageEngine Service Desk Plus modules: 1. AD manager Plus 2. Applications Manager 3. OP Manager 4...
, configuration, integration and administration of security technologies Demonstrate experience around ITIL or Key process-oriented... Type Stakeholder Identification Purpose of Interaction Internal Program Manager/Director Regular reporting & updates...
in FICO Experience in S/4 HANA (Public Cloud) Preferred Knowledge: As a manager, you’ll work as part of a team... responsibility of teams’ managers) Qualification: Good knowledge of SAP S/4HANA architecture and functionality ITIL 4...
, whilst adhering to ITIL and ITSM principles. Excellent communication and collaboration skills, with the ability to work... like Ansible (Tower), Chef, or Puppet. Secrets Management: Familiarity with tools like Azure Key Vault, Google Secret Manager...
with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team... closed Outputs Expected: Monitoring: * Understand Priority and Severity based on ITIL practice. Understand agreed SLA...
and we offer fulfilling careers. Job Description Position Title: Associate IT Reporting To: Manager Work Location: Bangalore OVERALL... and experience in managing wireless infrastructure through (Meraki / Aruba / Aero Hive etc.) Well versed with ITIL framework...