% of time): Resolve incoming IT support tickets via Jira efficiently, prioritizing based on urgency and impact. Provide level... 3 technical support for a range of end-user devices, including troubleshooting complex issues in collaboration with the...
into actionable IT projects. Provide high-level technical support, managing incidents and requests to ensure timely resolution... processes and reduce manual intervention. Deliver IT infrastructure improvements using ITIL and Agile methodologies. Support...
Technology, Computer Science, or a related field. Experience: 1-2 years of experience in an IT support, incident management... and problem management, ensuring minimal disruption to business operations. This role involves supporting the management of IT...
with internal teams, vendors, and external clients to resolve network issues, providing technical support as necessary...About You We are seeking a highly skilled Network Engineer to join our IT team at Carsome. The ideal candidate...
into actionable IT projects. Provide high-level technical support, managing incidents and requests to ensure timely resolution... processes and reduce manual intervention. Deliver IT infrastructure improvements using ITIL and Agile methodologies. Support...
with internal teams, vendors, and external clients to resolve network issues, providing technical support as necessary...About You We are seeking a highly skilled Network Engineer to join our IT team at Carsome. The ideal candidate...
to reach their full potential. Collaborate with cross-functional teams including Product and Engineering, IT, Marketing... to support real-time analytics and reporting. Ensure data governance policies are in place, promoting data accuracy, consistency...
. ● Experience: 1-2 years of experience in an IT support, incident management, or related role. Familiarity with IT Service... and problem management, ensuring minimal disruption to business operations. This role involves supporting the management of IT...