is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. SMT is looking for a Team Lead role... to manage the Service Resolution SME (SRS) team in daily operations. As a people manager, this role will be responsible...
Lead a team to ensure timely resolution of technical issues. Manage service desk operations including ticket... management and escalation. Provide technical guidance and mentorship to team members. Collaborate with IT teams to maintain...
to Global Service Desk Director Global Service Desk Tower Lead (Technical) The incumbent is responsible for organizing..., and other applications) or Technical (including standard workplace, network, and mobility). The GSD Tower Lead oversees service organization...
Qualifications Bachelor's Degree Minimum of 7 years of experience as a Service Delivery Lead or in a similar role... service delivery process, coordinating between teams, and ensuring that operations run smoothly. Service Management: Ensures...
trends. Your Role: This role reports to the Service Desk Manager. Team lead will actively lead a highly motivated, customer... foscused team responsible for the provision of a professional service to all customers. The Team Lead will prioritise the day...
it. Serve as a liaison between People Services leaders to make sure all are aware of initiatives, projects and task... as a change champion and lead change management activities with your team and others within the organization. This includes...
identifies potential process issues and/or escalations and initiates collaborations with involved parties to resolve it. Serve... and lead change management activities with your team and others within the organization. This includes but is not limited...
Job Description: Role Purpose The purpose of the role is to ensure excellent customer service delivery... of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management...
Reporting to: Global Service Desk Director Global Service Desk Tower Lead (Technical) The incumbent is responsible... units, IT teams, and external providers. In the Americas and Asia, Service Delivery Managers support the Tower Leads in...
to identify areas for process improvement and lead initiatives to enhance service sales and operations 2. Tool Deployment... Deployment Lead Mission: · Focus on implementing and optimizing tools, processes and systems that support service delivery...
to identify areas for process improvement and lead initiatives to enhance service sales and operations 2. Tool Deployment... Deployment Lead Mission: · Focus on implementing and optimizing tools, processes and systems that support service delivery...
Finance and Corporate Services Lead (Finance and Corporate Services) Are you passionate about meticulously organizing... and enthusiastic Finance and Corporate Services Lead to join our growing team. In this role, you will be responsible for overseeing financial...
, technical support, and project management to ensure smooth IT operations (Awareness/Working level). Process Improvement...Role: Service Desk Team Leader Location: Taguig City, Metro Manila Full-Onsite Thanks for checking out our job opening...
Job description Responsible for the day-to-day supervision of our IT Service Desk Team including work and attendance... situational leadership and consistent quality service. Resolves escalated issues arising from operations and requiring...
efficiency and financial reporting initiatives within the Asia Finance operations. The role involves coordinating with cross... MS SharePoint access for Asia Finance Policies, IT audit compliance and documentation filing. Skills...
Asia Finance operations. The role involves coordinating with cross-functional teams, assisting in the development... Policies, IT audit compliance and documentation filing. Qualifications and Experience Bachelor's degree in accounting, finance...
, focusing on specific tasks and support activities. Participate in HR operations and provide administrative support to HR... process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ....
issue and the steps taken to resolve it. Working closely with system developers to resolve complex technical issues... support policies and procedures. Assists the Team members with day-to-day operations Gathers, verifies, and manipulates data...
Asia Finance operations. The role involves coordinating with cross-functional teams, assisting in the development... communication with internal teams. Administrative support Manage MS SharePoint access for Asia Finance Policies, IT audit compliance...
within the Asia Finance operations. The role involves coordinating with cross-functional teams, assisting in the development... Finance Policies, IT audit compliance and documentation filing. Skills Required 1) Accounting standards Proficiency in...